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AJW Group Logo AJW Group · Hospitality and Tourism

Front of House Assistant

United Kingdom, Slinfold · Job Posted January 24, 2026
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Job Description

We are looking for a friendly, proactive Front of House Assistant to join our team. This role is ideal for someone who enjoys working in a fast‑paced environment, takes pride in great customer service, and thrives as part of a supportive team.

Job Responsibility

  • Provide friendly, efficient customer service at the till point and during food service
  • Maintain excellent presentation and cleanliness across the front‑of‑house area
  • Assist with topping up stock, ensuring displays, counters, and self‑serve areas are always well stocked
  • Support basic stock tracking and reporting tasks under the guidance of the Front of House Supervisor
  • Carry out routine cleaning duties in line with food safety and hygiene standards
  • Follow company HACCP procedures and maintain good food safety practices at all times
  • Work collaboratively with the Front of House Supervisor and wider team to deliver a smooth and consistent service
  • Build positive rapport with customers, ensuring a welcoming and professional environment

Requirements

  • Friendly, proactive
  • enjoys working in a fast‑paced environment
  • takes pride in great customer service
  • thrives as part of a supportive team
  • friendly, hardworking, and committed to delivering excellent service
  • brings a positive, can‑do attitude
  • enthusiasm, reliability, and a willingness to learn
  • previous catering or customer service experience is an advantage but not essential

What we offer

  • A team fun budget to bring colleagues together
  • Free access to LinkedIn Learning to support your development
  • Opportunities to take part in charity events, volunteering, and community projects
  • A modern office with an onsite gym, bike-to-work scheme, and a great restaurant
  • A discretionary bonus and private healthcare
  • Relocation support if you're moving closer to our HQ
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