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Join Our Team as a Front of House and Building Manager! Are you a proactive and friendly individual with a passion for customer service and building management? If so, we want you to be the welcoming face of our multi-tenanted office building based in Liverpool Street. This is not just a job; it's an opportunity to create an exceptional environment for everyone who walks through our doors!
Job Responsibility:
Provide a warm and professional reception service
Respond to tenant queries and build positive relationships for high satisfaction
Manage visitor access and maintain a secure reception area
Support the daily operations of our vibrant commercial building
Liaise with the Regional Facilities Manager on building performance
Conduct daily inspections and quality audits to uphold high standards
Coordinate contractors on-site, ensuring compliance with health and safety standards
Monitor contractor performance and confirm completion of works
Log breakdowns and repairs, tracking progress through our helpdesk system
Ensure timely completion of maintenance tasks and sign off on work done
Oversee building access control and manage CCTV compliance
Address any security concerns promptly
Be the go-to for fire safety and health matters within the building
Assist with emergency evacuations and ensure procedures are followed
Keep accurate records of building activities and maintenance requests
Support reporting requirements for the Regional Facilities Manager
Requirements:
Previous experience in reception, facilities, or building management
Knowledge of contractor management and maintenance coordination
Familiarity with access control and CCTV systems
Strong customer service and communication skills
Ability to prioritize tasks and manage multiple responsibilities
Professional, approachable, and highly organized
Proactive with excellent attention to detail
Reliable, trustworthy, and security-conscious
What we offer:
Be part of a dynamic team committed to excellence
Enjoy a vibrant working environment in the heart of London
Contribute to creating a welcoming space for all tenants and visitors