Front Desk Job at Associa (Fort Lauderdale)

Job Description

The Front Desk Agent should be impeccably mannered & discreet. Greet visitors to property, verify and supply guided access to units, be the gatekeeper of the residences. The Front Desk staff will have experience working in customer service with the ability to interact positively with individuals and take initiative in providing a high level of resident service and support. Front Desk Associate will also be responsible for rovering the building premises and package handling for residents.

Job Responsibility

Greeting vendors, residents and their guests
Coordinating all deliveries of packages, flowers, restaurant food
Duties include controlling and monitoring security cameras
Monitoring of building's exterior doors, and maintaining a secure environment for our residents
Monitoring and Controlling guest/vendor access to residential floors
Collaborating with other building staff personnel, and ensure residents, and their guests needs are met
Review daily front desk procedures and facilitate communication between unit owner, maintenance team and property management
Ensure all areas are maintained in a professional and clean manner during shift
Follow all safety and security policies, programs and procedures
Be able to handle crisis situations in the event of emergency and/or fire
Be able to answer the telephone and speak clearly and professionally
Other duties as assigned by management

Requirements

High school graduate or equivalent vocational training certificate
Compute basic arithmetic
Fluency in English both verbally and non‑verbally
Provide legible communication and directions
Ability to: Perform job functions with attention to detail, speed and accuracy
Prioritize and organize
Be a clear thinker, remaining calm and resolving problems using good judgment
Follow directions thoroughly
Understand guest/member's service needs
Work cohesively with co‑workers as part of a team
Work with minimal supervision
Maintain confidentiality of guest/member information and pertinent resort data
Ability to input and access information in the property management system/computers/point of sales system

Nice to have

Some college or training in Hospitality Industry
Previous experience as Front Desk Agent
Spanish
Russian
Portuguese

Associa - All Job Offers

Select Country

Front Desk

Job Description

Job Responsibility

Requirements

Nice to have

Looking for more opportunities?

Front Desk

Front Desk

Front Desk

Front Desk

Front Desk

Front Desk

Front Desk

Front Desk

Front Desk

Our AI answers in your language