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Front Desk Supervisor

Four Seasons

Location:
Anguilla , West End

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Reporting to a team of Assistant Front Office Managers, the Front Office Supervisor is responsible for supervising the activities that create the first impressions of our Guests.

Job Responsibility:

Supervise a team of Front Desk Agents and Front Desk operations during assigned shift to a consistently high standard
Ensure all communication channels operate flawlessly
Provide assistance to the Concierge team and other Bell Attendant to ensure the success of the Front Office operations

Requirements:

Excellent personality
Superior computer skills
Thorough understanding of room types, rates, occupancy and selling strategies
Attention to detail and accuracy
Previous experience with Opera
Previous supervisory experience in a luxury Resort preferred
High level of professionalism with a friendly and calm demeanor
Passion for providing best in class service
Ability to connect with guests by demonstrating the finer touches of luxury service

Nice to have:

Previous experience with Opera
Previous supervisory experience in a luxury Resort

What we offer:

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Additional Information:

Job Posted:
January 20, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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