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Front Desk Supervisor

aramark.co.uk Logo

Aramark UK

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Location:
Canada , Fort McMurray

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

ARAMARK Remote Workplace Services is seeking a Front Desk Supervisor to join the team. The Front Desk Supervisor is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues. May also be responsible for oversight or delegation of responsibilities within the guest services operation including luggage transport.

Job Responsibility:

  • Accountable and responsible for maintaining a culture focused on having Safety as a value
  • Train employees to perform to Aramark Standards
  • Supervise all front desk staff and provide feedback to work performance
  • Monitor, compile and forward feedback on guest services workers’ work performance to Manager
  • Facilitate toolbox meeting emphasizing on safety, guest services and hospitality
  • Monitor room inventory, and ensure room readiness for incoming guests
  • Respond to guest concerns and escalate as needed
  • Provide support to front desk during peak hours
  • Provide exceptional service to all clients and employees

Requirements:

  • Supervisory experience in a related role preferred
  • Previous guest services experience required
  • High school diploma or equivalent required
  • Demonstrates excellent customer service skills
  • Demonstrates interpersonal and communication skills, both verbal and written
  • Proficient in Microsoft Suite
  • Demonstrate organization skills, accuracy, and attention to detail
What we offer:
  • Comprehensive benefit packages are offered
  • Transportation is provided out of Edmonton, AB to site
  • Rotation are 20 days on/10 days off

Additional Information:

Job Posted:
January 26, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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