CrawlJobs Logo

Front Desk Supervisor

aramark.com Logo

Aramark

Location Icon

Location:
United States , Pacific Grove

Category Icon
Category:
Hospitality and Tourism

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

23.50 - 25.00 USD / Hour
Save Job
Save Icon
Apply Position

Job Description:

Asilomar is located on the Monterey Peninsula in charming Pacific Grove, California. Its restored dune ecosystem and its historic “Arts and Crafts” style architecture (designed by the world-renowned Julia Morgan) come together to make Asilomar a designated National Historic Landmark. The 107 acres of beachfront property provide endless breathtaking views and opportunities for marine wildlife watching, golfing, & meeting and conference spaces, creating a meditative, restorative, and grounding place to work. Under the direction of the Guest Service Manager, the Guest Services Supervisor is responsible for the work that is carried out within the Guest Services Department. Coordinates Guest Services at the conference center so that staff members and guests experience a positive impression of the facility.

Job Responsibility:

  • Supervises Guest Services Support Staff in providing 24 hours a day, 7 days a week coverage
  • Coordinates registration functions and transportation for all guests
  • Trains Front Desk/Concierge personnel by utilizing training programs established in conjunction with Aramark, and conference center clients
  • Oversees front desk and concierge's tasks to ensure world class service is provided in check in and check out functions
  • Ensures proper execution of Lobby Ambassador Program
  • Guest orientation of the local area and the conference center facilities
  • Proper telephone service technique and PBX operation
  • Handling of guest mail, messages and special deliveries
  • Coordinating reservations for guest transportation
  • Full understanding and utilization of the property management system
  • Familiarization with night audit function
  • Assisting all guests in any way possible including following up on guest concerns in a timely manner
  • Maintaining a limited supply of sundries and restocks as necessary
  • Issuing and monitoring safe deposit boxes
  • Opening and closing of support staff cashier banks
  • Design and implement training programs to ensure that all staff are well-versed in daily job functions, safety awareness, and Aramark policies and procedures
  • Responsible for ordering, storing and inventory of all supplies necessary to perform daily operations
  • Communicate closely with all departments to ensure a seamless guest experience
  • Establish, implement, and follow all emergency procedures
  • Perform any or all other duties as assigned by Guest Services Manager

Requirements:

  • Requires a positive attitude, strong work ethic, and a commitment to providing world-class service to the client, guests, and co-workers
  • A strong knowledge of personal computers is essential
  • Experience in all facets of providing guest services
  • Must be able to lead, motivate, and communicate effectively with others
  • Strong organizational abilities
  • Preferably two years in hospitality services or like environment performing like duties as Guest Services or Concierge’s supervisor
  • Must be able to read, write, and clearly speak English
What we offer:
  • medical
  • dental
  • vision
  • work/life resources
  • retirement savings plans like 401(k)
  • paid days off such as parental leave and disability coverage

Additional Information:

Job Posted:
May 04, 2026

Work Type:
On-site work
Icon
Aramark - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Front Desk Supervisor

Supervisor-Front Desk

Assist staff with expediting problem payments, follow up with guests, process ch...
Location
Location
China , Jiaxing
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • No supervisory experience
  • None license or certification required
Job Responsibility
Job Responsibility
  • Assist staff with expediting problem payments
  • Follow up with guest regarding satisfaction with guest-related issues
  • Process all guest check-ins
  • Process all payment types
  • Set up accurate accounts for each guest
  • Anticipate sold-out situations
  • Block rooms in the computer
  • Contact appropriate individual or department
  • Coordinate with Housekeeping
  • Review shift logs/daily memo books
What we offer
What we offer
  • Inclusive, people-first culture
  • Non-discrimination on any protected basis
  • Opportunities to put guests at ease in a friendly, genuine and approachable environment
  • Join a portfolio of brands with Marriott International
  • Fulltime
Read More
Arrow Right

Campground Front Desk Supervisor

Trains, motivates, and leads Front Office associates in all responsibilities of ...
Location
Location
United States , Charlotte
Salary
Salary:
Not provided
sixflags.com Logo
Six Flags New England
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ability to work nights, weekends and holidays if necessary
  • Works with and leads of a small team of associates responsible for the check in/out procedures and reservation process of the resort and contributing to the positive experience of hundreds of guests daily
Job Responsibility
Job Responsibility
  • Assists in the coordination and placement of front-line staff
  • oversees operation of front-line front office staff and ensures excellent guest service is provided while maintaining productivity
  • assists in coordination and placement of front desk, reservations, and concierge associates
  • Monitors guest service through routine audits and takes appropriate action when necessary
  • ensures guest check-in is maintained in a friendly and timely manner
  • assists in coordination and execution of cottage and RV space availability
  • Takes appropriate action to answer guest questions and resolves complaints
  • gives verbal direction and assistance to guests and ensures quality guest service is given
  • displays a positive attitude about the resort and division to all associates
  • Assists in ensuring that all department and resort policies are being upheld daily such as wardrobe and grooming policies, safety procedures, and quality
Read More
Arrow Right

Assistant Front Desk Manager

Entry level management position responsible for leading and assisting with the s...
Location
Location
Qatar , Westbay
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 2 years experience in guest services, front desk, or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • no work experience required
Job Responsibility
Job Responsibility
  • Supporting management of Front Desk Team
  • Monitoring and supporting progress toward guest services and front desk goals
  • Ensuring exceptional customer service
  • Managing projects and policies
  • Supporting handling of human resource activities
  • Providing information to supervisors, co-workers, and subordinates
  • Analyzing information and evaluating results
  • Informing and updating executives, peers, and subordinates
  • Performing all duties at the Front Desk as necessary
  • Understanding the functions of the Bell Staff, Switchboard, and Concierge/Guest Services operations
  • Fulltime
Read More
Arrow Right

Clerk-Front Desk

Process all guest check-ins by confirming reservations, assigning room, and issu...
Location
Location
China , Jiaxing
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • No license or certification required
Job Responsibility
Job Responsibility
  • Process all guest check-ins
  • Process all payment types
  • Process all check-outs
  • Answer, record, and process all guest calls, messages, requests, questions, or concerns
  • Coordinate with Housekeeping
  • Communicate parking procedures
  • Supply guests with directions and information
  • Run daily reports
  • Complete designated cashier and closing reports
  • Cash guests' personal checks and traveler's checks
What we offer
What we offer
  • Inclusive, people-first culture
  • Opportunities to put guests at ease in a friendly, genuine, and approachable environment
  • Part of a united Four Points by Sheraton community
  • Access to Marriott International's global team
  • Fulltime
Read More
Arrow Right

Agent-Front Desk

The position involves processing guest check-ins and check-outs, handling paymen...
Location
Location
Ireland , Dublin
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • None license or certification
Job Responsibility
Job Responsibility
  • Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key
  • Process all payment types such as room charges, cash, checks, debit, or credit
  • Process all check-outs including resolving any late and disputed charges
  • Answer, record, and process all guest calls, messages, requests, questions, or concerns
  • Coordinate with Housekeeping to track readiness of rooms for check-in
  • Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed
  • Supply guests with directions and information regarding property and local areas of interest
  • Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy
  • Complete designated cashier and closing reports in the computer system
  • Cash guests' personal checks and traveler's checks
  • Fulltime
Read More
Arrow Right

Front Desk Manager

Entry level management position responsible for leading and assisting with the s...
Location
Location
United States , Redmond
Salary
Salary:
27.50 - 35.10 USD / Hour
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 1 year experience in the guest services, front desk, or related professional area
  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
Job Responsibility
Job Responsibility
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others
  • Serves as a role model to demonstrate appropriate behaviors
  • Ensures exceptional customer service
  • Handles guest problems and complaints seeking assistance from supervisor
  • Observes staffing levels to ensure guest service, operational needs and financial objectives are met
  • Supports training of staff on adherence to all credit policies and procedures
  • Implements customer recognition/service programs
  • Identifies the developmental needs of others and provides coaching, mentoring, and guidance
What we offer
What we offer
  • 401(k) plan
  • stock purchase plan
  • discounts at Marriott properties
  • commuter benefits
  • employee assistance plan
  • childcare discounts
  • coverage for medical, dental, vision insurance
  • health care flexible spending account
  • life insurance
  • disability insurance
  • Fulltime
Read More
Arrow Right

Front Desk Agent

Process all guest check-ins by confirming reservations, assigning room, and issu...
Location
Location
Indonesia , Bali Ubud
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • No license or certification required
Job Responsibility
Job Responsibility
  • Process all guest check-ins
  • Process all payment types
  • Process all check-outs
  • Answer, record, and process all guest calls
  • Coordinate with Housekeeping
  • Communicate parking procedures
  • Supply guests with directions and information
  • Run daily reports
  • Complete designated cashier and closing reports
  • Cash guests' personal checks and traveler's checks
  • Fulltime
Read More
Arrow Right

Assistant Manager - Front Desk

Entry level management position responsible for leading daily shift requirements...
Location
Location
India , Bengaluru
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 2 years experience in the guest services, front desk, or related professional area
  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
Job Responsibility
Job Responsibility
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others
  • encourages and builds mutual trust, respect, and cooperation among team members
  • serves as a role model to demonstrate appropriate behaviors
  • supports all day-to-day operations
  • coaches, counsels and encourages employees
  • handles employee questions and concerns
  • manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis
  • handles complaints, settling disputes, and resolving grievances and conflicts
  • provides services that are above and beyond for customer satisfaction and retention
  • sets a positive example for guest relations
What we offer
What we offer
  • Equal opportunity employer
  • inclusive, people-first culture
  • diverse workforce
  • employee recognition program
  • Fulltime
Read More
Arrow Right