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Goldfish Swim School Logo Goldfish Swim School · Customer Service

Front Desk Sales / Member Services

United States, Superior 19.00 USD / Hour · Job Posted May 30, 2026
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Job Description

At Goldfish Swim School, we’re not only passionate about building confident swimmers - we’re passionate about building careers. Our team creates the Golden Experience and WOW customer service that keeps families choosing Goldfish week after week, making learning (and work) FUN! We’re looking for a part time Front Desk Sales & Member Services representative with strong sales skills to join our team! If you love building relationships and helping people find the right solution for their needs and if you’re motivated by accomplishing goals and supporting business growth, this could be the role for you. O-fish-ial Summary: In this position, you’ll be one of the first people families interact with at Goldfish Swim School. You will be responsible for supporting membership growth and delivering an exceptional family experience through sales, relationship building, and front desk operations.

Job Responsibility

  • Supporting membership growth and delivering an exceptional family experience through sales, relationship building, and front desk operations
  • Growing membership by connecting with prospective families and helping them find the right swim lesson program
  • Contacting new inquiries promptly and converting into memberships
  • Building relationships with current and prospective members through phone calls, follow-up communication, and in-person interactions
  • Delivering exceptional customer service while answering questions and resolving concerns
  • Processing registrations, scheduling lessons, and supporting front desk operations
  • Maintaining accurate records and assisting with administrative responsibilities
  • Coordinating birthday parties and in-school special events
  • Creating a welcoming, clean, and organized environment for members and guests
  • Supporting a positive team culture and contributing to the overall Goldfish experience
  • Achieving daily, weekly, and monthly enrollment goals

Requirements

  • Strong sales skills
  • Ability to connect with people and build relationships
  • Motivated by accomplishing goals and supporting business growth
  • Ability to work some weekday evenings and/or weekend mornings
  • Ability to perform physical job functions (standing, being on feet, lifting, bending, light cleaning)
  • Willing/able to perform lifeguard duties (standing in chlorinated, warm pool environment)

What we offer

  • Great hourly pay ($19 per hour) + performance-based bonus opportunities
  • Paid training and lifeguard certification
  • Set weekly schedule
  • Free swim lessons for children and siblings
  • Culture-driven company
  • Bonus based on performance
  • Employee discounts
  • Free food & snacks
  • Free uniforms
  • Opportunity for advancement
  • Training & development
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