Front Desk Sales / Member Services Job at Goldfish Swim School (Columbia)

Front Desk Sales / Member Services

At Goldfish Swim School, we’re not only passionate about building confident swim...

Location

United States , Fox Chapel

Salary:

17.00 USD / Hour

Goldfish Swim School

Expiration Date

Until further notice

Requirements

Strong sales skills
Love building relationships and helping people find the right solution for their needs
Motivated by accomplishing goals and supporting business growth
Ability to work some weekday evenings (until 8:30pm) and one weekend (Saturday/Sunday) shift per workweek
Ability to perform physical job functions (standing/upright desk, being on feet for extended periods, lifting, bending, light cleaning duties)
Ability to perform lifeguard duties as needed (standing in a chlorinated pool environment kept at 90 degrees with 50% humidity for extended periods)
Enthusiastic team members who enjoy connecting with people, achieving goals, and creating positive experiences

Job Responsibility

Supporting membership growth and delivering an exceptional family experience through sales, relationship building, and front desk operations
Growing membership by connecting with prospective families and helping them find the right swim lesson program, contacting new inquiries promptly and converting into memberships
Being parents' go-to resource throughout their swim journey and making new families feel welcomed, informed and excited to enroll
Achieving daily, weekly, and monthly enrollment goals
Building relationships with current and prospective members through phone calls, follow-up communication, and in-person interactions
Delivering exceptional customer service while answering questions and resolving concerns
Processing registrations, scheduling lessons, and supporting front desk operations, maintaining accurate records and assisting with administrative responsibilities
Coordinating birthday parties and in-school special events
Creating a welcoming, clean, and organized environment for members and guests
Supporting a positive team culture and contribute to the overall Goldfish experience

What we offer

Employee discounts
Free food & snacks
Free uniforms
Opportunity for advancement
Training & development
Bonus based on performance
Great hourly pay ($17 per hour) + performance-based bonus opportunities
Paid training and lifeguard certification
Set weekly schedule
Free swim lessons for children and siblings

Parttime

Front Desk Sales / Member Services

At Goldfish Swim School, we’re not only passionate about building confident swim...

Location

United States , Columbia

Salary:

17.00 USD / Hour

Goldfish Swim School

Expiration Date

Until further notice

Requirements

Strong sales skills
Ability to work some weekday evenings and/or weekend mornings
Ability to perform physical job functions (standing/upright desk, being on feet for extended periods, lifting, bending, light cleaning duties)
Willing/able to perform lifeguard duties as needed (standing in chlorinated pool environment kept at 90 degrees with 50% humidity for extended periods of time)
Enthusiastic team members who enjoy connecting with people, achieving goals, and creating positive experiences

Job Responsibility

Growing membership by connecting with prospective families and helping them find the right swim lesson program, contacting new inquiries promptly and converting into memberships
Parents trust you as their go-to resource throughout their swim journey and new families feel welcomed, informed and excited to enroll
Achieving daily, weekly, and monthly enrollment goals
Building relationships with current and prospective members through phone calls, follow-up communication, and in-person interactions
Delivering exceptional customer service while answering questions and resolving concerns
Processing registrations, scheduling lessons, and supporting front desk operations, maintaining accurate records and assisting with administrative responsibilities
Coordinating birthday parties and in-school special events
Creating a welcoming, clean, and organized environment for members and guests
Supporting a positive team culture and contribute to the overall Goldfish experience

What we offer

Bonus based on performance
Employee discounts
Free food & snacks
Free uniforms
Opportunity for advancement
Training & development
Great hourly pay ($17 per hour) + performance-based bonus opportunities
Paid training and lifeguard certification
Set weekly schedule
Free swim lessons for children and siblings

Parttime

Front Desk Sales / Member Services

At Goldfish Swim School, we’re not only passionate about building confident swim...

Location

United States , Fox Chapel

Salary:

17.00 USD / Hour

Goldfish Swim School

Expiration Date

Until further notice

Requirements

Strong sales skills
enthusiastic team members who enjoy connecting with people, achieving goals, and creating positive experiences

Job Responsibility

Growing membership by connecting with prospective families and helping them find the right swim lesson program, contacting new inquiries promptly and converting into memberships
Parents trust you as their go-to resource throughout their swim journey and new families feel welcomed, informed and excited to enroll
Achieving daily, weekly, and monthly enrollment goals
Building relationships with current and prospective members through phone calls, follow-up communication, and in-person interactions
Delivering exceptional customer service while answering questions and resolving concerns
Processing registrations, scheduling lessons, and supporting front desk operations, maintaining accurate records and assisting with administrative responsibilities
Coordinating birthday parties and in-school special events
Creating a welcoming, clean, and organized environment for members and guests
Supporting a positive team culture and contribute to the overall Goldfish experience

What we offer

Bonus based on performance
Employee discounts
Free food & snacks
Free uniforms
Opportunity for advancement
Training & development
Great hourly pay ($17 per hour) + performance-based bonus opportunities
Paid training and lifeguard certification
Set weekly schedule
Free swim lessons for children and siblings

Parttime

Front Desk Sales / Member Services

At Goldfish Swim School, we’re not only passionate about building confident swim...

Location

United States , Superior

Salary:

19.00 USD / Hour

Goldfish Swim School

Expiration Date

Until further notice

Requirements

Strong sales skills
Ability to connect with people and build relationships
Motivated by accomplishing goals and supporting business growth
Ability to work some weekday evenings and/or weekend mornings
Ability to perform physical job functions (standing, being on feet, lifting, bending, light cleaning)
Willing/able to perform lifeguard duties (standing in chlorinated, warm pool environment)

Job Responsibility

Supporting membership growth and delivering an exceptional family experience through sales, relationship building, and front desk operations
Growing membership by connecting with prospective families and helping them find the right swim lesson program
Contacting new inquiries promptly and converting into memberships
Building relationships with current and prospective members through phone calls, follow-up communication, and in-person interactions
Delivering exceptional customer service while answering questions and resolving concerns
Processing registrations, scheduling lessons, and supporting front desk operations
Maintaining accurate records and assisting with administrative responsibilities
Coordinating birthday parties and in-school special events
Creating a welcoming, clean, and organized environment for members and guests
Supporting a positive team culture and contributing to the overall Goldfish experience

What we offer

Great hourly pay ($19 per hour) + performance-based bonus opportunities
Paid training and lifeguard certification
Set weekly schedule
Free swim lessons for children and siblings
Culture-driven company
Bonus based on performance
Employee discounts
Free food & snacks
Free uniforms
Opportunity for advancement

Parttime

Member Services Front Desk Receptionist

KidStrong Member Experience + Enrollment are the support system of the owners wh...

Location

United States , Wilmington

Salary:

13.00 - 15.00 USD / Hour

KidStrong Henderson

Expiration Date

Until further notice

Requirements

A passion for working with children is non-negotiable!
Comfortable speaking to parents/guardians regarding a variety of topics
Complete training through LearnUpon as required by the leadership team
Prior experience as a member service/sales receptionist is a plus!
Previous experience in management is preferred but not required
Practical work experience with Google and Microsoft platforms
Previous experience with systems and platforms such as GloFox, LearnUpon, Podium, HubSpot, and Google Sheets is preferred but not required
CPR certified not required but preferred. Can certify within 90 days of hire

Job Responsibility

Build and maintain relationships with KidStrong families to align with our core values and provide exceptional customer service
Welcome families as they enter the center
Assist members with all administrative needs and requests
Help enroll new members interested in the program for a membership or trial class
Be the Trial champion! When a trial is in house your primary focus should be to close the sale
Oversee center level initiatives i.e. center maintenance, training, brand consistency etc
Daily, Weekly, and Monthly cleaning and maintenance of the center with team
Typical schedule may include 2-3 weekday's and 1 weekend shifts with specific hours dependent on the needs of the center and supporting the leadership team on days off
Those days you will fully oversee member relations at the center
Weekday Part time schedule could be from approx 8am - 12pm, 12-4, 3:30pm to 8pm

What we offer

Hourly Base + Commission on Sales (Compensation: $13.00 - $15.00 per hour base + commission)
Employee discounts
Free uniforms
Opportunity for advancement
Training & development
Eligible for membership sales bonus upon completion of training and probationary period

Parttime

New

Sales & Member Services Representative

If you love working with children and want to have a blast when you come to work...

Location

United States , Winter Park

Salary:

17.00 USD / Hour

Goldfish Swim School

Expiration Date

Until further notice

Requirements

Experience working with children
Relate well to children, parents, team members, and have great communication skills
Must have or obtain AED/CPR/First Aid certifications as a condition of employment within 90 days
Excellent interpersonal communication and organizational skills
High school diploma or GED required
Two years previous customer service and/or administrative office experience required
Intermediate level computer skills required using Word, Excel and other software systems

Job Responsibility

Promotes quality customer service face to face and over the phone to current and future guests
Process sales and enrollment transactions
Acts as the first point of contact for current and future Goldfish guests, and responsible for presenting a positive image for the company
Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner
Processes student registrations using effective sales/customer service techniques
Resolves customer concerns/complaints using a professional approach
Assists members with purchases of merchandise and vending
Greets parents and students as they report to the front desk
Checks in students on the attendance tracking system
Maintains cleanliness and safety of the front desk area, Snack Shack area, changing areas, restrooms and observation area

What we offer

Leadership roles starting at $18.00
Flexible hours and scheduling
Competitive pay
Growth opportunities
Valuable work experience
Increased social opportunities
Future references/referrals
On-the-job training and certification opportunities
Paid training
Lifeguard/CPR courses provided in-facility once per month exclusively to Goldfish employees

Parttime

Sales & Member Services Representative

If you love working with children and want to have a blast when you come to work...

Location

United States , Winter Garden

Salary:

17.00 USD / Hour

Goldfish Swim School

Expiration Date

Until further notice

Requirements

Experience working with children
Relate well to children, parents, team members, and have great communication skills
Must have or obtain Lifeguard & AED/CPR/First Aid certifications as a condition of employment within 90 days
Excellent interpersonal communication and organizational skills
High school diploma or GED required
Two years previous customer service and/or sales experience required
Intermediate level computer skills required using Gmail, Google Sheets, and other software systems

Job Responsibility

Promotes quality customer service face to face and over the phone to current and future guests
Process sales and enrollment transactions
Acts as the first point of contact for current and future Goldfish guests
Answers telephones, responds to inquiries, takes messages and screens and directs phone calls
Processes student registrations using effective sales/customer service techniques
Resolves customer concerns/complaints
Assists members with purchases of merchandise and vending
Greets parents and students as they report to the front desk
Checks in students on the attendance tracking system
Maintains cleanliness and safety of the front desk area, Snack Shack area, changing areas, restrooms and observation area

What we offer

401(k) matching
Employee discounts
Opportunity for advancement
Training & development
Paid training
Lifeguard/CPR courses provided in-facility
Flexible hours and scheduling
Competitive pay
Growth opportunities
Valuable work experience

Parttime

Front Desk Sales Associate

Goldfish Swim School – Mount Laurel is looking for a Front Desk Sales Associate ...

Location

United States , Mount Laurel

Salary:

16.00 - 20.00 USD / Hour

Goldfish Swim School

Expiration Date

Until further notice

Requirements

Previous customer service or sales experience preferred
Comfortable making sales calls and speaking with customers on the phone
Experience with computer booking, scheduling, or CRM systems preferred
Strong communication and multitasking skills
Positive attitude and team-player mentality
Ability to thrive in a fast-paced environment
Evening and weekend availability preferred

Job Responsibility

Welcome families and provide exceptional customer service
Answer incoming phone calls and respond to inquiries
Make outbound sales and follow-up calls to prospective members
Assist families with class enrollment and scheduling
Use computer booking and scheduling systems to manage accounts
Process payments, account updates, and program changes
Communicate promotions, events, and membership information
Maintain a clean, organized, and professional front desk area
Support daily operations and team needs as necessary

What we offer

401(k)
401(k) matching
Competitive salary
Flexible schedule
Free uniforms
Opportunity for advancement
Employee perks and discounts
Paid training
Growth and advancement opportunities

Fulltime

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