This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Front Desk Receptionist is a central part of the Front Office Team whose main objective is to ensure our guests have a smooth arrival and departure experience. As the first and last impression of the Resort, this high-profile department carries a special responsibility.
Job Responsibility:
Prepares for arrivals and departures of the day in collaboration with CORE, Guest Services and Guest Experience Teams to exhibit a sense of anticipation and readiness
Performs check in process personalizing each interaction
Checks out guest at end of stay
Maintains a balanced bank assigned by the hotel
Makes change, cashes checks, and exchanges foreign currency
Reconciles all transactions at the close of each shift
Requirements:
At least 2~3 years of relevant work experience in Luxury Hotel
Self-driven and a strategic resourcing professional
Able to work independently and under pressure in a fast pace working environment
Good team spirit, cooperative with good communication and interpersonal skills
Ability to multi-task in a high-volume environment, utilizing a variety of computer systems to check in and out, run daily reports, select/assign rooms arriving guests, and restaurant/activity/spa reservation systems
Reading, writing and oral proficiency in both Spanish and English language
Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening and overnight shifts
Attention to detail
Able to multitask and prioritize workload and projects simultaneously and efficiently
What we offer:
Be part of a caring team with a family spirit
Have opportunities to build a successful career with global potential
Work in a diverse and challenging environment and engage with the leadership team