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The Front Desk Receptionist serves as the first point of contact for visitors and clients, providing a welcoming atmosphere while ensuring efficient and professional front office operations. This role is responsible for greeting guests, managing incoming calls, handling inquiries, and coordinating administrative tasks to support the broader team.
Job Responsibility:
Greet and direct visitors, clients, and staff in a friendly and professional manner
Answer, screen, and forward incoming phone calls
take accurate messages as needed
Manage appointment scheduling and maintain the front desk calendar
Handle general inquiries and provide information about the organization or office procedures
Receive, sort, and distribute incoming mail, packages, and deliveries
Maintain exceptional appearance and organization of the reception area
Assist with various clerical tasks, such as filing, photocopying, and data entry
Support office staff with administrative projects as needed
Uphold confidentiality and follow company policies when handling sensitive information
Requirements:
Previous experience in a receptionist or administrative support role preferred
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Professional appearance and customer service mindset
Proficiency with standard office software and phone systems
Ability to remain calm and courteous in a fast-paced environment