Front Desk Receptionist Job at Four Seasons (London)

Front Desk Receptionist

Four Seasons

Location:
United Kingdom , London

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Join one of London’s most iconic luxury destinations and become the welcoming face of Four Seasons Hotel London at Tower Bridge. We are seeking an experienced Front Desk Receptionist to deliver exceptional service and create memorable experiences for our guests. As a Front Desk Receptionist, you will be the first and last point of contact for our guests, ensuring a seamless arrival and departure experience. This high-profile position plays a vital role in setting the tone for their stay.

Job Responsibility:

Greet guests warmly and manage all aspects of their arrival and departure
Handle check-in/check-out procedures efficiently using Opera PMS
Respond to guest requests, questions, and concerns promptly and professionally
Liaise with other departments to ensure guest needs are met and special requests are fulfilled
Maintain accurate records and process payments securely
Provide local knowledge and recommendations to enhance the guest experience
Uphold Four Seasons’ standards of service and presentation at all times

Requirements:

Previous front desk experience in a hotel is essential
Excellent personal presentation and interpersonal skills
Strong communication skills, both written and verbal
Ability to multitask and remain calm under pressure
Proficiency in computer systems
Opera PMS experience preferred
A genuine passion for hospitality and delivering outstanding guest service

What we offer:

£35,500.00 package including hotel service charge and salary
Opportunities to earn commission on upselling
40-hour working week
Excellent training and career development opportunities
Up to 20 complimentary nights at any Four Seasons Hotels or Resorts around the world with years of service
Free meals at Pepys while on duty, including fruits, coffee/tea, and fizzy drinks available throughout the day
Up to 2 paid Wellness Days per year
Holiday entitlement increases with length of service up to 33 days
Free life insurance while on duty
Bupa Dental and MediCash plan available
Opportunities to build a successful global career
Season Ticket Loan & Cycle to Work scheme
Free uniform dry cleaning
Employee Experience: Annual themed employee party and various social, charitable, and sporting events
Access to Wagestream – a salary advance benefit
Employee Recognition Programmes

Additional Information:

Job Posted:
February 21, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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