Front Desk Receptionist Job at OysterLink (League City)

Front Desk Receptionist

OysterLink

Location:
United States , League City

Category:
Customer Service

Contract Type:
Not provided

Salary:

12.75 - 16.50 USD / Hour

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Job Description:

America's Best is a prominent brand under National Vision, one of the largest optical retailers in the United States with a rapidly expanding footprint of over 1000 stores nationwide. National Vision is committed to making quality eye care and eyewear accessible and affordable for all, embodying the belief that everyone deserves to see their best in order to live their best lives. America's Best seamlessly combines two crucial components — an extensive eyewear collection and professional eye care — to provide an outstanding customer experience at one low price point. The brand's dedication to excellence is reflected in each of... Show More

Job Responsibility:

Ensures high quality customer service while following all safety protocols
Ensures a smooth flow of customers through the store
Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol
Processes and understands managed care plans while obtaining document information from the insurance company as needed
Provides customers basic and accurate information
Schedules and confirms appointments, follow-up visits and classes
Files all patient records daily and pulls patient files for the next day's appointments
Checks order status and notifies customers when orders are in or of any delays
Keeps reception area tidy and presentable with all necessary materials
Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies
Participates in regularly scheduled mandatory communication meetings

Requirements:

High school diploma or equivalent
Experience as a receptionist, front office representative or similar role preferred but not required
0-2 years related experience or training preferred
Experience handling multiple phone lines preferred
Strong customer service skills required
Strong organizational skills required
Fluent in reading and speaking both English and Spanish

What we offer:

401k retirement savings with company match
stock purchase plan
Paid sick time
Parental leave
employee eyewear discount
College Scholarship Program
Training programs available
Access to educational courses
Internal promotions and career advancement

Additional Information:

Job Posted:
January 22, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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