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Front Desk Receptionist

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Merrillville

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Category:
Health and Beauty

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for an experienced Front Desk Receptionist to support daily office operations for a healthcare organization in Merrillville, Indiana. This Contract to permanent opportunity is ideal for someone who enjoys creating a welcoming experience for patients and visitors while keeping front office activity organized and efficient. The person in this role will serve as a key point of contact, manage incoming communication, and help ensure administrative tasks are handled accurately and effectively.

Job Responsibility:

  • Welcome patients, visitors, and staff with a courteous and attentive approach while maintaining an organized front desk area
  • Manage a multi-line phone system, direct calls to the appropriate departments, and respond to general inquiries in a timely manner
  • Coordinate patient check-in and front office workflow to support smooth daily operations
  • Verify insurance information and confirm coverage details to help maintain accurate patient records
  • Handle inbound calls effectively, provide clear information, and escalate concerns when needed
  • Maintain scheduling and administrative documentation with close attention to accuracy and confidentiality
  • Support general clerical tasks such as data entry, filing, and record updates for the front desk

Requirements:

  • At least 2 years of experience in a front desk, receptionist, or customer-facing administrative role
  • Prior experience working with a multi-line phone system in a fast-paced environment
  • Ability to manage inbound calls efficiently while delivering strong customer service
  • Experience completing insurance verification tasks with accuracy and attention to detail
  • Strong verbal and written communication skills with a detail-oriented approach
  • Comfortable handling sensitive information with discretion in a healthcare setting
  • Proficiency with basic office software and standard administrative procedures
What we offer:
  • medical, vision, dental, and life and disability insurance
  • enrollment in company 401(k) plan

Additional Information:

Job Posted:
May 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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