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Front Desk Receptionist

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Four Seasons

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Location:
Canada , Toronto

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

22.90 - 25.44 CAD / Hour
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Job Description:

The Front Desk Receptionist is a central part of the Front Office Team whose main objective is to ensure our guests have a smooth arrival and departure experience. As the first and last impression of the Hotel, this high profile department carries a special responsibility. The Front Office is also the natural place where guests direct comments, questions, suggests and concerns.

Job Responsibility:

  • Ensure guests have a smooth arrival and departure experience
  • Be the first and last impression of the Hotel
  • Handle guest comments, questions, suggestions, and concerns

Requirements:

  • Excellent personal presentation and interpersonal skills
  • Good problem solving ability
  • Proficiency in Hotel property management systems
  • Fluency in reading, writing, and spoken English
  • Ability to continuously stand for the majority of the shift
  • Ability to lift at least 25lbs
  • Outgoing personality and a can-do approach to any task
  • 1-2 years previous Front Desk/Guest Service experience in a fast paced, luxury Hotel operation
  • Previous experience with OPERA PMS is an asset
  • Additional languages a definite asset for career growth
  • Completion of Post Secondary Education in Hospitality or related field
  • Possess open availability and the ability to work all shifts including weekends, holidays, and overnights
  • Must possess legal work authorization in Canada

Nice to have:

  • Previous experience with OPERA PMS
  • Additional languages
  • Completion of Post Secondary Education in Hospitality or related field
What we offer:
  • Paid time off, including vacation and floating days
  • Exclusive discount and travel programs with Four Seasons Hotels and Resorts worldwide
  • Complimentary meal per shift in employee dining room
  • Complimentary dry cleaning of uniforms
  • Excellent Training and Development opportunities, including educational assistance, discounted eCornell courses, and access to complementary e-training
  • Robust extended benefit plan, including medical, dental, vision, and pension
  • Monthly Employee Recognition celebrations and Bi-Annual Employee Parties
  • Eligible for upsell incentives

Additional Information:

Job Posted:
January 26, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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