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Front Desk Receptionist

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Four Seasons

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Location:
United States of America , Santa Fe

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

20.76 USD / Hour
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Job Description:

Join our team in the Land of Enchantment! Are you ready to take the next big step in your hospitality career? Four Seasons Resort Rancho Encantado Santa Fe is seeking a hardworking and driven individual for our Front Office team- a receptionist who infuses enthusiasm into everything they do and shares our passion for service excellence!

Job Responsibility:

  • Check in guests, understanding their situations and feelings and taking action to create the best possible experience
  • Check out guests, ensuring satisfaction with empathy and awareness of any issues encountered during their visit
  • Act as a confident problem solver in all guest interactions, delivering the highest level of hospitality and professionalism
  • accommodate special requests (when possible), resolve concerns, and assist with inquiries
  • Utilize multiple computer systems to check guests in and out, run daily reports, and select and block rooms for upcoming arrivals
  • Answer and direct guest phone calls and process reservations, changes, and cancellations

Requirements:

  • 2+ years of receptionist experience, preferably in a luxury hospitality environment
  • Proficiency with computers and online systems preferred
  • Ability to stand/move behind the desk and around the hotel for the entire shift
  • Flexible schedule- availability to work evenings, weekends, and holidays
  • US work authorization is required unless candidate is currently in a managerial position at a Four Seasons location

Nice to have:

  • A genuine, caring, and compassionate professional with a strong passion for hospitality and a natural ability to connect authentically with others
  • Demonstrates integrity and accountability in all actions and exhibits confidence when making decisions to deliver a luxury-level experience
  • A collaborative team player who actively supports and encourages colleagues to achieve shared success
What we offer:
  • Free and discounted stays at 135 Four Seasons locations worldwide
  • Global growth opportunities
  • Food & beverage and spa discounts
  • Free employee meals
  • Complimentary employee parking
  • Comprehensive training & development
  • 401(k) Retirement Plan
  • PTO + sick leave pay
  • Medical benefits, including parental leave
  • A culture that breeds success and rewards

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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