Front Desk Receptionist

• Handles all guest interactions with the highest level of hospitality and professionalism
• Accommodates special requests whenever possible
• Resolves customer complaints
• Assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions
• Ensures the process of the guest checking in and out is completed in an efficient and friendly manner
• Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies

Work authorization in the United States required

• Medical, vision and dental insurance
• Complimentary life insurance
• Short-term disability insurance
• Paid time off and holiday
• 401k Retirement Plan
• Exciting training and development opportunities
• Complimentary employee meals
• Complimentary room nights at Four Seasons hotels around the world
• Discounted employee parking