Front Desk Receptionist

• Check in guests in an efficient and friendly manner
• Check guests out of the hotel, preparing and explaining the bill
• Handle all guest interactions with the highest level of hospitality and professionalism
• Resolve customer complaints
• Assist guests inquiries in connection with hotel services
• Review late arrivals, next day early arrivals and departures to plan for the next day’s activities
• Assure that all financial and credit procedures are followed
• Utilize a variety of computer systems to check guests in and out, run daily reports, run night audit reports, and review room allocations

• At least one year of experience in a Front Office position, preferably in a luxury environment
• Good problem-solving ability
• Proficiency in Hotel property management systems
• Knowledge of Opera is preferred
• Fluency in reading, writing, and spoken English and Spanish
• Must have the legal right to work in Spain

Knowledge of Opera

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort (Employee Travel Program)
• Complimentary Dry Cleaning for Employee Uniforms
• 50 natural days of vacation, and the day of the birthday free
• Complimentary Private Health insurance
• Complimentary Employee Meals