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We are seeking a highly organized and personable Front Desk Receptionist to assist our local client's frequent needs by ensuring a welcoming and professional environment for all visitors and clients. As the first point of contact, the ideal candidate will handle various administrative duties with exceptional customer service skills and attention to detail.
Job Responsibility:
Serve as the first point of contact for all visitors, clients, and employees, ensuring a professional and welcoming demeanor
Manage phone calls, screen inquiries, and direct calls to appropriate departments or personnel
Maintain a tidy and organized reception area at all times
Handle incoming and outgoing mail and packages, as well as oversee courier services
Schedule appointments and meetings as needed, ensuring accurate calendar management
Manage office supplies inventory and assist with restocking as required
Assist with general administrative tasks to support various departments
Follow company protocols and procedures for visitor management and office security.
Requirements:
High school diploma or equivalent required
Associate degree preferred
Proven experience as a receptionist, front desk staff, or in a similar role
Strong communication skills (both written and verbal) and professional phone etiquette
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Organized and capable of multitasking in a fast-paced environment
Attention to detail and problem-solving abilities
A positive and team-oriented mindset with excellent customer service skills.
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