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First impressions matter—especially in a dental office. We’re looking for a warm, organized, and detail-oriented Front Desk Receptionist to be the face of a busy and well-established dental practice in Encinitas. If you enjoy creating a welcoming environment, thrive on keeping things running smoothly, and can juggle phones, schedules, and patient needs with ease, this could be a great fit. You’ll play a key role in ensuring patients feel comfortable and cared for from the moment they walk in to the moment they leave.
Job Responsibility:
Greet patients and create a friendly, professional first impression
Manage appointment scheduling, confirmations, and rescheduling
Answer phones, respond to patient inquiries, and route calls appropriately
Verify insurance coverage and assist with basic billing questions
Process patient check-in and check-out, including collecting payments
Maintain accurate patient records within dental software systems
Coordinate with dental assistants and hygienists to ensure smooth daily flow
Handle general administrative tasks such as filing, scanning, and email correspondence
Support a clean, organized, and efficient front office environment
Requirements:
One to three years of front desk or administrative experience (dental preferred)
Strong communication and customer service skills
Ability to multitask in a fast-paced environment
Basic knowledge of insurance verification and scheduling systems
Proficiency in Microsoft Office and scheduling software
Nice to have:
Experience with dental practice management software (e.g., Dentrix, Eaglesoft)
Familiarity with dental terminology and procedures
Bilingual in English and Spanish is a plus
What we offer:
medical, vision, dental, and life and disability insurance