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Four Seasons Hotel Cairo at The First Residence is looking for a talented and experienced Front Desk Receptionist who shares our passion for excellence and is enthusiastic about creating the ultimate experience.
Job Responsibility:
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in person and by phone
Resolves guest complaints, and find opportunities to recognize and personalize the service experience for all guests
Requirements:
One + years experience working within a luxury hotel or similar environment is considered an asset
Excellent interpersonal skills and communication skills
Cross cultural sensitivity, and customer service orientation
Guest centricity and understanding the importance of guest’s preferences
What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide