Front Desk Receptionist Job at Four Seasons (Seattle)

Front Desk Receptionist

Four Seasons

Location:
United States of America , Seattle

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

25.24 USD / Hour

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Job Description:

Four Seasons Hotel Seattle is looking for a Front Desk Agent who shares our passion for excellence and is enthusiastic about creating the ultimate service experience. Our Front Desk Agent a part of a dynamic team that provides award-winning service to our guests. This critical individual welcomes and registers guests to the hotel, establishes credit/payment as well as explains accommodations, demonstrates a knowledge of city attractions and activities, and adds personal recommendations and touches to achieve maximum customer satisfaction.

Job Responsibility:

Checks in guest in an efficient and friendly manner, using guest name whenever possible
Assures that guest is assigned type of room requested and the correct rate is charged
Arranges for luggage to be delivered to guest room
Issues correct keys to the guest
Actively shares with the guest the exclusivity of hotel services, enhanced room product offerings and the unique food and beverage options at Goldfinch Tavern in order to maximize the guest’s in-house experience
Checks out guest at end of stay
Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest
Settles bill accurately through credit card or cash transaction
Maintains a balanced bank assigned by the hotel
Makes change, cashes checks, and exchanges foreign currency
Reconciles all transactions at the close of each shift
This individual will cover two nights of Overnight Relief and three shifts during the daytime hours

Requirements:

Preferred experience in a luxury hotel in Front Office and/or Concierge, Guest Services responsibilities
Knowledge of the city, activities, and restaurants
Willing to experience various restaurants and/or activities in the city to gain more knowledge of venues
Works harmoniously and professionally with co-workers and supervisors
Ability to multi-task in a high-volume environment
Ability to multi-task in a high-volume environment, utilizing a variety of computer systems to check in and out, run daily reports, select/assign rooms arriving guests, and restaurant/activity/spa reservation systems
Excellent written and verbal grammar and composition skills
U.S. work authorization is required for this position

What we offer:

13 Days Paid Time Off + 10 Paid Holidays/year
Medical, Dental, & Vision Insurance
401K Retirement Savings Plan, plus Employer Match Program
Complimentary Room Nights and Discounted Rates
Complimentary Meals in our Employee Cafeteria
Complimentary Uniform Care & Dry Cleaning
Employee Assistance Program
Investment in your Wellbeing
Paid Parental Leave & Short-Term Disability
Life Insurance
Bereavement & Jury Duty Pay
FMLA & WA State Leave
Personal, Medical, & Military Leave options
Tuition reimbursement
Training Programs
Growth & Development Opportunities

Additional Information:

Job Posted:
March 04, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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