Front Desk Receptionist Job at Robert Half (Peterborough)

Front Desk Receptionist

Robert Half

Location:
United States , Peterborough

Category:
Office Administration

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

We are looking for a welcoming and organized Receptionist to support daily front desk operations for a family owned business. This Long-term Contract position is ideal for someone who enjoys creating a positive patient experience, handling a fast-moving workflow, and keeping administrative details accurate throughout the day. The person in this role will serve as an important first point of contact for patients while helping the office stay efficient and attentive to detail.

Job Responsibility:

Welcome patients upon arrival, guide them through the check-in process, and ensure appointment information is entered correctly into office records
Manage incoming calls on a multi-line phone system, respond to routine inquiries, and direct messages to the appropriate team members
Support insurance-related administrative work by assisting with eye care claim processing and verifying patient information as needed
Prepare the front desk for daily operations by opening the office, organizing materials, and maintaining a well-organized reception area
Balance multiple priorities throughout the day, including patient interactions, phone coverage, scheduling support, and data entry tasks
Work closely with the Front Desk Supervisor and office staff to keep communication clear and maintain smooth patient flow
Maintain accurate documentation and carefully review details to help reduce errors in patient records and front office paperwork

Requirements:

Previous experience in a receptionist, front desk, or customer-facing administrative role
Ability to manage a busy workload while shifting efficiently between phone, computer, and in-person responsibilities
Strong attention to detail and accuracy when entering information and handling office documentation
Comfortable using a multi-line phone system and handling a steady volume of inbound calls
Proficient typing skills and general computer ability for data entry and scheduling-related tasks
Strong communication skills and a courteous approach when assisting patients and team members
Dependable onsite availability and willingness to work in a business casual environment

What we offer:

medical
vision
dental
life and disability insurance
401(k) plan

Additional Information:

Job Posted:
May 05, 2026

Employment Type:

Fulltime

Work Type:

On-site work

Robert Half - All Job Offers

Job Link Share: