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The Front Desk Reception Administrator contributes to the success of the Company by performing reception duties in accordance with Company standards of excellence and professional and ethical conduct. Performs vital functions as the first point of contact for customers, visitors, and vendors, and liaison for employees and leadership. This position will work full-time on site in our Fort Worth, Texas location. US citizenship is required.
Job Responsibility
Maintain a high level of professionalism while welcoming and signing in/out visitors, customers, vendors, and employees via electronically (iLobby app) or manually, determining the nature and purpose of the visit
Screen calls and take messages
forward to the appropriate person(s)/department(s) to determine the best course of action
Maintains security by following procedures, monitoring logbook, and issuing building and various access cards for garage parking and/or visitor badges
Coordinate and organize meetings, reserve conference rooms via Microsoft Outlook, and maintain organization's business equipment
Assist employees with reserving offices and workstations via HqO app
Interact well with and respond appropriately to high-level personnel both inside and outside of the organization to include senior level management, government officials, foreign dignitaries, commanding officers, etc
Order, inventory, and stock kitchen/office supplies in designated areas
Receive, sort, stamp and distribute incoming mail and packages to the appropriate person(s)/department(s)
Serves as administrative liaison with others within and outside the company regarding administrative issues and performs additional administrative duties, as required
Performs other duties as necessary
Requirements
High school diploma required
1-3 years of experience in a Corporate environment
US citizenship is required
Demonstrated proficiency in administrative and clerical procedures
Demonstrated proficiency in customer service principles and practices
Demonstrated proficiency in Microsoft Outlook and relevant software applications
Excellent verbal communication skills
Excellent organizational skills
Excellent interpersonal skills
Ability to exercise independent judgment in emergency situations where appropriate personnel are unavailable