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Front Desk/Patient Service Coordinator

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Pittsburgh

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Category:
Office Administration

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Contract Type:
Contract work

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Salary:

Not provided
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Job Description:

We are seeking a friendly, organized, and detail-oriented Front Desk/Patient Service Coordinator to support daily operations and deliver an exceptional patient experience. This role is responsible for managing the front desk, answering incoming calls, scheduling appointments, and ensuring patients are checked in efficiently and accurately. This is a contract position for 4 weeks(mayne longer) Hours are Monday-Friday 6:45AM -3:45PM, every other Friday is 6:45AM - 2:45PM.

Job Responsibility:

  • Serve as the first point of contact by greeting patients, answering phones, and responding to general inquiries
  • Schedule, confirm, and update patient appointments while ensuring accuracy and efficiency in the practice's scheduling system
  • Check patients in and out, collect necessary information, verify documentation, and ensure all data is entered correctly into the patient management system
  • Maintain organized and up-to-date patient records while following all privacy and confidentiality guidelines
  • Assist with general office duties such as filing, copying, scanning, processing mail, and maintaining a clean, welcoming reception area
  • Collaborate with clinical and administrative staff to support smooth office operations and positive patient experiences
  • Provide outstanding customer service by addressing patient needs, resolving issues, and ensuring timely follow-up when necessary

Requirements:

  • Previous experience in a medical, dental, or general office environment preferred
  • Strong communication skills with a professional and welcoming demeanor
  • Proficiency with scheduling systems and basic computer applications (Microsoft Office, EMR/EHR systems preferred)
  • Ability to multitask, stay organized, and maintain accuracy in a fast-paced environment
  • Commitment to delivering excellent patient service and supporting a positive team environment
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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