Front Desk Overnight Shift Job at Marriott Bonvoy (Houston)

Assistant Front Office Manager

The Assistant Front Office Manager oversees the Front Desk operations and respon...

Location

United Arab Emirates , Abu Dhabi

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

A minimum of at least 2 to 3 years of experience in the similar role in a luxury brand
An outgoing personality and a can-do approach to an assigned task
High level of understanding and knowledge of Rooms operations
Proficient in English (speaking, reading, writing)
Excellent interpersonal, verbal, and written communication skills

Job Responsibility

Monitors the Arrival and Departure of Elite guests
Schedule the Front Desk Supervisors and Receptionists to provide maximum service to guests within budgeted guidelines
Train the Front Desk team and supervise them in the performance of their duties
Conduct performance evaluations and discipline employees when needed
Communicate closely with the night manager and other assistant managers to ensure follow up on special guests, issues/glitches, requests etc
Review daily arrivals and departure to ensure proper handling of VIP and return guests, groups etc and escort them to or from their rooms respectively
Control room rate availability on full house nights to maximize occupancy and revenue while protecting guaranteed reservations. Handle relocation of guests according to established procedures
Maintain close contact with other hotels with regard to their status on full house nights or blackout dates
Ensure adherence to all credit procedures in the Front Office
review high balance reports and follow up on credit problems/queries with Accounting and Front Office Manager

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Welcome Desk Agent

W Brisbane is hiring a Part Time Welcome Desk Agent to build memorable and uniqu...

Location

Australia , Brisbane

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Experience in a similar role within a hotel environment
Experience with Opera property management system
Armed with smart solutions and a can-do attitude
Energised in a fast-paced environment
Excellent grooming and presentation skills
Ability to work a 7-day rotating roster with a minimum availability of three days a week
Must be available to work AM, PM, and Overnight Shifts

Job Responsibility

Provide guests with the 'W' experience and surprise and delight them every moment
Build an experience that is memorable and unique
Deliver a wide range of services that guide guests through their entire stay
Take initiative in guest services

What we offer

Discounts on hotel rooms including all properties within the Marriott International group for you and your family & friends
Discounts on food & beverage across all our hotels
Recognition programs to keep you motivated
Wellbeing & mindfulness programs to ensure you stay healthy
Employee Assistance Program
Best hotel training opportunities produced independently by W Brisbane and internationally recognized training programs by Marriott International

Parttime

Front Desk Supervisor

Four Seasons Casablanca is looking for a Front Desk Supervisor who shares a pass...

Location

Morocco , Casablanca

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Two (2) years of experience within Rooms Division, preferably within a luxury hotel
Must have excellent customer service and guest contact skills
Candidates must have a degree in hospitality, or similar
Strong communication skills - both written and oral - are required in English, French and Arabic. Additional language preferred
Must possess the ability to cope with stress and to work in a high volume operation
Must be able to multi-task and complete tasks by established deadlines
Must be able to work a flexible schedule (Must be able to work overnight shifts, holidays, and weekends)
Must have a valid Moroccan Work Permit

Job Responsibility

Oversee the smooth overall operation of the Front Desk and Pbx team
Supervise and train front desk staff, including providing ongoing coaching and feedback
Assists the Front Desk team in their functions. Perform Receptionist tasks
Responsible for resolving customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
Covering the night manager Day offs and vacations
Ensure a high level of customer service is maintained at the front desk
Covering AM or PM shift in the absence of AFOM
Conducting standard testing for the front desk and PBX
Assign the next day arrival and Update Golden
Manage the Queue Rooms and follow up with the HK

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Overnight Front Desk Receptionist

We are seeking an Overnight Front Desk Receptionist (Part Time), an exciting opp...

Location

United States of America , Nashville

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Previous Front Desk or Front Office experience preferred, ideally in a luxury hotel environment
Ability to work overnight shifts is required
Strong communication and interpersonal skills
Proven ability to remain composed under pressure and adapt to a dynamic environment
Detail-oriented with strong problem-solving abilities
Team player with a passion for delivering exceptional service
Proficiency in English (reading, writing, and speaking)
Excellent computer skills, including Microsoft Excel
knowledge of OPERA PMS or similar systems preferred
Familiarity with the Nashville area is an advantage

Job Responsibility

Welcome and register hotel guests, explain accommodations, and establish payment methods
Check guests out efficiently, preparing and explaining billing details
Respond to guest requests with warmth and accuracy, adding thoughtful recommendations to enhance each stay
Assist guests pre-arrival and in-house with personalized arrangements, including local tours, dining reservations, transportation, and other experiences
Handle packages, faxes, messages, and mail in a timely manner
Communicate effectively with guests through in-person interactions, phone, email, and the Four Seasons chat system
Utilize multiple systems including OPERA PMS, Concierge software, and guest recognition tools to ensure a seamless experience
Resolve guest concerns promptly and professionally, always seeking to turn moments of service recovery into memorable experiences
Maintain updated local knowledge of Nashville’s best restaurants, attractions, and cultural experiences to make personalized recommendations
Perform additional tasks and projects as assigned by management

What we offer

Competitive salary and comprehensive benefits package
Excellent training and development opportunities to help you master your craft
Inclusive and dynamic employee culture where you are encouraged to be your authentic self
Employee discounts for stays at any Four Seasons property worldwide
Complimentary dry cleaning for employee uniforms
Complimentary employee meals
Employee Assistance Program and 401(k) retirement plan
Ongoing employee engagement and recognition programs

Parttime

Night Manager

Supervises the staff of the entire hotel during the overnight shift. Works close...

Location

United States of America , Boston

Salary:

86993.80 USD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

College degree preferred
2-3 Years luxury hotel experience in an operational supervisory role
Experience with computers and knowledge of key front office PMS is a must
Ability to read, write and English
Must already be legally permitted to work in the United States

Job Responsibility

Supervises the staff of the entire hotel during the overnight shift
Manages the activities at the Front Desk during the overnight shift
Frequently tours the hotel and monitors the activities of all other departments
Personally handles all guest relocations according to established guidelines
Resolves customer complaints from all areas of the hotel
Reviews late arrivals, next day early arrivals and departures to plan for the next day’s activities
Assures that all financial and credit procedures are followed
Takes action in all matters related to the safety, security, satisfaction and well being of hotel guests and employees
Checks guest in and out in an efficient and friendly manner
Utilizes a variety of computer systems to check guests in and out, run daily reports, run night audit reports, and select and block rooms for arriving guests

What we offer

Ability to experience our hotels as a guest through the complimentary room program
FREE Medical, Dental and Vision Insurance after 30 days
401(k) Retirement Matching Plan
Highly competitive salaries and incentives
Educational assistance programs, as well as in-house training workshop for all employees
Complimentary Life insurance
Vacation & Paid Sick Time Off
Complimentary Employee Meals

Fulltime

Front Desk Associate

A Hotel Overnight Front Desk Associate who is dependable, attentive, and passion...

Location

United States , Austin

Salary:

20.00 USD / Hour

AvantStay

Expiration Date

Until further notice

Requirements

1+ years of hospitality, front desk, or customer service experience preferred
Excellent communication skills and a natural ability to create positive guest interactions
Strong attention to detail and the ability to multitask in a calm, organized way
A guest-first attitude with a genuine passion for hospitality and service excellence
Comfortable using reservation systems and eager to learn new software tools
Reliability, professionalism, and flexibility to work overnight shifts, weekends, and holidays
Must reside in the United States

Job Responsibility

Serve as the main point of contact for all guests during overnight hours, delivering exceptional service with a friendly, professional approach
Manage guest arrivals, check-ins, and check-outs, ensuring a seamless and welcoming process
Handle guest inquiries, requests, and issues via phone, email, or in person, providing timely and accurate assistance
Assist with reservations, room assignments, and last-minute bookings to maximize guest satisfaction
Complete overnight reporting and administrative tasks to prepare for the day shift
Maintain a clean, organized, and welcoming front desk and lobby environment
Provide knowledgeable information about AvantStay properties, amenities, and policies
Communicate guest feedback, requests, and opportunities for service improvements to the team
Support housekeeping and maintenance coordination to ensure guest rooms and property spaces meet brand standards
Represent AvantStay’s brand values in every interaction, ensuring guests feel cared for and valued

What we offer

Paid Time Off
Company-sponsored insurance (medical, dental, vision, life, etc.)
Complimentary and discount stays at AvantStay properties
Quarterly Mental Health Days
Fitness Reimbursement
Mileage Reimbursement

Fulltime

New

Assistant Front Desk Manager

The deeply instilled Four Seasons culture is personified by its employees, peopl...

Location

United States of America , Denver

Salary:

71900.00 USD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

College degree preferably specializing in hotel/restaurant management
two to three years previous experience in a line, supervisory or assistant manager position in Rooms
flexible schedule, ability to work morning, afternoon, evening or overnight shifts, weekends and holidays
fluent in English
possess legal work authorization in the United States

Job Responsibility

Plan, organize, control and direct the work of employees of the Front Desk during the overnight shift while ensuring guest satisfaction
Select, train, evaluate, lead, motivate, and coach all employees in the Front Desk to ensure that established cultural and core standards are met
long-range strategic planning for outlet operation

What we offer

Medical, dental, and vision insurance
Vacation, holiday, and sick pay
401k participation with company matching program
Complimentary stays at Four Seasons worldwide, subject to availability
Discounted RTD Flex Pass
Free shift meal prepared by the culinary team
Complimentary dry cleaning of employee uniforms

Fulltime

Overnight Front Desk Supervisor

The Overnight Front Desk Supervisor is an essential member of the Rooms division...

Location

United States of America , Chicago

Salary:

27.55 - 29.05 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Two-years luxury hotel experience
Strong supervisory skills including decision making, communication, deductive reasoning and problem solving
Exceptional communication skills and command of English language
Completion of Post-Secondary Education in Hospitality or related field
Strong Customer Service, Multi-tasking, and Communication Skills
Knowledge of Opera Property Management System
Responsive to constructive feedback from hotel leadership
Candidates must have valid work authorization for the U.S.

Job Responsibility

Supervises overnight shift at the Front Desk
Welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment
Works closely with the staff from all departments to assure that standards are being met
Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies

What we offer

Energizing Employee Culture where you are encouraged to be your true self!
Comprehensive learning and development programs to help you master your craft.
Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan) as well as Paid Time Off & Holiday Pay
401(k) Retirement Plan including Employer Matching Program
Inclusive and diverse employee engagement & recognition events all year-round.
Exclusive discount and travel programs with Four Seasons
Complimentary Dry Cleaning for Employee Uniforms & Employee Meals

Fulltime

Front Desk Overnight Shift

Marriott Bonvoy

Location:
United States , Houston

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 25, 2026

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Job Description:

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