Front Desk / Operations Manager

• Oversee and manage the Front Office to ensure efficient operations and impeccable guest care, helping to achieve profit goals
• Attend to guest and group special needs and solve tricky problems with confident graciousness
• Keep a pulse on daily revenue and expenses to minimize loss, manage expense and maximize profit
• Skillfully manage all staff by creating an environment where motivated people want to join, learn, do their best, and advance
• Lead a diverse team by modeling the way, by empowering, and coaching throughout the employment lifecycle
• Act as Manager on Duty, when duty calls

• A four-year college degree or equivalent education or experience is required
• Two to three years’ in a related hotel company position
• Discipline-specific hospitality industry and general hotel department knowledge and supervisory experience is expected
• Excellent verbal and written English communication skills are required
• A second language helpful
• Must be able to handle cash or credit transactions
• Microsoft Office and Excel proficiency
• General office equipment and cash register operation knowledge is expected

A second language helpful

• Hotel and other Travel discounts
• Medical
• Dental
• Vision
• Life Insurance
• Supplemental Insurance
• Long/Short Term Disability
• 401-K
• Professional Development Opportunities
• Competitive Compensation plus incentives