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Front Desk Medical Receptionist

United States, Carlsbad 50000.00 - 75000.00 USD / Year · Job Posted January 07, 2026
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Job Description

Be the welcoming face of a specialty practice and keep the front office running smoothly—phones, scheduling, check-in/out, insurance verification, and EMR accuracy—while protecting patient privacy.

Job Responsibility

  • Greet patients, manage multi-line phones, and handle daily front-desk flow
  • Schedule, reschedule, and confirm appointments
  • coordinate provider calendars
  • Check patients in/out, collect co-pays, obtain/update demographics and insurance
  • Verify eligibility/benefits and capture authorizations when needed
  • Maintain accurate electronic medical records (EMR)
  • scan/index documents
  • Triage messages and communicate clearly with patients, clinicians, and admin staff
  • Uphold HIPAA and practice privacy/security policies at all times

Requirements

  • 2+ years medical front office/reception experience (preferred)
  • Active MediClear (or equivalent HIPAA compliance certification)
  • Proficiency with medical scheduling software and EMR/EHR systems
  • Professional, empathetic customer service
  • strong written/verbal communication
  • Basic medical terminology
  • reliable, organized, and detail-oriented

Nice to have

  • Insurance verification & prior authorization experience
  • Cash handling/point-of-service collections
  • Bilingual English/Spanish

What we offer

  • Stable role with clear impact on patient experience
  • Collaborative team and growth opportunity within a specialty practice

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