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Be the welcoming face of a specialty practice and keep the front office running smoothly—phones, scheduling, check-in/out, insurance verification, and EMR accuracy—while protecting patient privacy.
Job Responsibility:
Greet patients, manage multi-line phones, and handle daily front-desk flow
Schedule, reschedule, and confirm appointments
coordinate provider calendars
Check patients in/out, collect co-pays, obtain/update demographics and insurance
Verify eligibility/benefits and capture authorizations when needed
Maintain accurate electronic medical records (EMR)
scan/index documents
Triage messages and communicate clearly with patients, clinicians, and admin staff
Uphold HIPAA and practice privacy/security policies at all times
Requirements:
2+ years medical front office/reception experience (preferred)
Active MediClear (or equivalent HIPAA compliance certification)
Proficiency with medical scheduling software and EMR/EHR systems