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Summary: Who We Are White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is how you make people feel. That's where you come in. You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.
Job Responsibility:
The Front Desk Manager will carry out all daily shift operations of the Front Office department
Provide leadership, training, and shift flow management while coaching front desk agents and supervisors
Create proactive hiring plans and assist in hourly interviews
Provide the highest quality of service to guests and ensure associates do the same, serving as an ambassador of our establishment
Perform hands-on duties as needed and be responsible for tasks such as financials, payroll, scheduling, and more
Requirements:
Prior leadership or supervisory experience
experience with a specific brand hotel or upscale property is a plus
A passion for service with a positive, can-do attitude
A desire to develop and coach associates while creating an environment for your team to thrive
Ability to creatively problem-solve, execute strategies, and deliver results
What we offer:
Medical, Dental, and Vision insurance (starting Day 1)
Paid Parental Leave
Vacation/Paid Time Off (PTO) with rollover
401(k) with company match
Life Insurance and Disability Insurance
DailyPay option
Complimentary wellness tools
Unlimited referral bonuses
Leadership development and tuition reimbursement
Discounts on hotel rooms, dining, and other travel/entertainment experiences