Front Desk Manager, Marriott Bonvoy

Front Desk Manager

Marriott Bonvoy

Location:
India, Mahabaleshwar

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Assists the Front Office Manager in administering front office functions and supervising staff; Position ensures guest and employee satisfaction and maximizes department performance; Responsible for maintaining guest service and training staff to meet operational goals; Manages policies, projects, and team collaboration for exceptional guest experiences

Job Responsibility:

Manages day-to-day operations, ensuring quality and standards
Handles complaints, settling disputes, managing grievances
Supervises staffing levels and ensures operational needs are met
Provides services above and beyond for customer satisfaction
Interacts with guests for feedback on service levels
Implements customer recognition/service program
Trains staff and ensures policy adherence
Supports the developmental needs of others through coaching and mentoring
Supervises daily Front Desk operations
Supervises and manages employees

Requirements:

High school diploma or GED
2 years experience in the guest services, front desk, or related professional area
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
no work experience required

Additional Information:

Job Posted:
November 21, 2025

Employment Type:

Fulltime

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