Front Desk Manager Job at Marriott Bonvoy (Mahabaleshwar)

Front Desk Manager

Entry level management position responsible for leading and assisting with the s...

Location

United States , Redmond

Salary:

27.50 - 35.10 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
1 year experience in the guest services, front desk, or related professional area
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major

Job Responsibility

Utilizes interpersonal and communication skills to lead, influence, and encourage others
Serves as a role model to demonstrate appropriate behaviors
Ensures exceptional customer service
Handles guest problems and complaints seeking assistance from supervisor
Observes staffing levels to ensure guest service, operational needs and financial objectives are met
Supports training of staff on adherence to all credit policies and procedures
Implements customer recognition/service programs
Identifies the developmental needs of others and provides coaching, mentoring, and guidance

What we offer

401(k) plan
stock purchase plan
discounts at Marriott properties
commuter benefits
employee assistance plan
childcare discounts
coverage for medical, dental, vision insurance
health care flexible spending account
life insurance
disability insurance

Fulltime

Assistant Front Desk Manager

Entry level management position responsible for leading and assisting with succe...

Location

India , Chennai

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years experience in guest services, front desk, or related professional area
OR 2-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with no work experience required

Job Responsibility

Lead and assist with daily shift requirements
Support management of Front Desk team
Monitor and support progress toward guest services goals
Ensure exceptional customer service
Manage projects and policies
Support handling of human resource activities
Perform all duties at the Front Desk as necessary

What we offer

Employee recognition program
Training opportunities
Equal opportunity employer
Inclusive work environment

Fulltime

Assistant Front Desk Manager

Entry level management position responsible for leading and assisting with succe...

Location

India , Goa

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years experience in guest services, front desk, or related professional area
OR 2-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major

Job Responsibility

Lead and assist with daily shift requirements
Support management of Front Desk team
Monitor and support progress toward guest services goals
Ensure exceptional customer service
Manage projects and policies
Support handling of human resource activities
Utilize interpersonal and communication skills to lead and influence others
Coach, counsel and encourage employees
Handle complaints and resolve conflicts
Supervise staffing levels

What we offer

Training and development opportunities
Employee recognition program
Holistic well-being focus
True camaraderie with diverse group of co-workers

Fulltime

Assistant Front Desk Manager

Entry level management position responsible for leading and assisting with the s...

Location

India , Jaipur

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years experience in guest services, front desk, or related professional area
OR 2-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major

Job Responsibility

Lead and assist with daily shift requirements
Support management of Front Desk team
Monitor and support progress toward guest services goals
Ensure exceptional customer service
Manage projects and policies
Support handling of human resource activities
Perform all duties at the Front Desk as necessary

What we offer

Employee recognition program
Training opportunities
Equal opportunity employer
Diverse and inclusive work environment

Fulltime

Front Office Manager

Responsible for managing front office operations, ensuring guest satisfaction, a...

Location

India , Bengaluru

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
4 years experience in guest services, front desk, or related professional area
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major
2 years experience in guest services, front desk, or related professional area

Job Responsibility

Manage all front office functions and staff
ensure guest arrival and departure procedures are effectively performed
establish collaborative relationships with employees
manage department budgets
ensure property policies are administered fairly
provide exceptional customer service
create a conducive atmosphere for guest relations
respond to guest complaints and feedback
analyze front office operations and solve recurring issues
manage hiring, performance appraisals, and mentoring of employees

What we offer

Equality-focused work environment
access to global team collaboration
fostering a light and playful atmosphere
multicultural and inclusive environment

Fulltime

Front Desk Agent

The Front Desk Agent is responsible for providing quality guest services that in...

Location

United States , Tupelo

Salary:

Not provided

Tandem Hospitality Group

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
six months to one-year related experience and/or training
Ability to read, analyze, and interpret procedure manuals
Ability to solve practical problems and to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Ability to operate the Property Management System, capture email, and use the PBX system
Must always be accountable for balancing the daily shift bank and maintain organization and demonstrate quality service
While performing the duties of this job, the employee is regularly required to stand, walk, and communicate
The employee must occasionally lift and/or move up to 25 pounds

Job Responsibility

Consistently provide high level of customer service
Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests
Check in and out hotel guests in a confident, professional and friendly manner
Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information
Complete all items on appropriate checklist by end of shift
Follow established key control policy
Ensure proper credit policies are followed and verify credit limit report
Submit all lost & found articles accompanied by a completed lost & found report
Knowledgeable of immediate area, services, attractions, and events and assist with Concierge services
Knowledgeable of fire and emergency procedures

Front Desk Agent

The Front Desk Agent is responsible for providing quality guest services that in...

Location

United States , Covington

Salary:

Not provided

Tandem Hospitality Group

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
six months to one-year related experience and/or training
Ability to read, analyze, and interpret procedure manuals
Ability to solve practical problems and to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Ability to operate the Property Management System, capture email, and use the PBX system
Must always be accountable for balancing the daily shift bank and maintain organization and demonstrate quality service
While performing the duties of this job, the employee is regularly required to stand, walk, and communicate
The employee must occasionally lift and/or move up to 25 pounds.

Job Responsibility

Provide quality guest services that include registration and check-out, PBX operations, mail and message service
Be accurate with daily accounting procedures
Use essential hospitality standards at all times: eye contact, smile, speak first, engage in polite conversation, use the guest surname
Consistently provide high level of customer service
Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests
Check in and out hotel guests in a confident, professional and friendly manner
Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information
Complete all items on appropriate checklist by end of shift
Follow established key control policy
Ensure proper credit policies are followed and verify credit limit report

Fulltime

Front Office Manager

Responsible for all front office functions and staff at Marriott's Aruba Ocean C...

Location

Aruba , Aruba

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
4 years experience in the guest services, front desk, or related professional area
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major
2 years experience in the guest services, front desk, or related professional area

Job Responsibility

Utilizes interpersonal and communication skills to lead, influence, and encourage others
advocates sound financial/business decision making
demonstrates honesty/integrity
leads by example
Encourages and builds mutual trust, respect, and cooperation among team members
Serves as a role model to demonstrate appropriate behaviors
Supervises and manages employees
Manages all day-to-day operations
Understands employee positions well enough to perform duties in employees' absence
Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team

What we offer

Equal opportunity employer
Welcoming and valuing diverse associates
Training
Development
Recognition
Holistic well-being
Supportive work environment

Fulltime

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