Front Desk Manager- Overnight

• Oversee and manage the Front Office to ensure efficient operations and impeccable guest care, helping to achieve profit goals
• attend to guest and group special needs and solve tricky problems with confident graciousness
• keep a pulse on daily revenue and expenses to minimize loss, manage expense and maximize profit
• skillfully manage the Front Office staff by creating an environment where motivated people want to join, learn, do their best, and advance
• lead a diverse team by modeling the way, by empowering, and coaching throughout the employment lifecycle
• act as Manager on Duty

• A four-year college degree or equivalent education or experience is required, with two to three years’ in a related hotel company position
• discipline-specific hospitality industry and general hotel department knowledge and supervisory experience is expected
• excellent verbal and written English communication skills are required
• a second language helpful
• you must be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency
• general office equipment and cash register operation knowledge is expected

a second language

• Hotel and other Travel discounts
• Medical
• Dental
• Vision
• Life Insurance
• Supplemental Insurance
• Long/Short Term Disability
• 401-K
• Professional Development Opportunities
• Competitive Compensation plus incentives