CrawlJobs Logo

Front Desk Luxury Spa Concierge

woodhousespas.com Logo

The Woodhouse Day Spa - Buffalo

Location Icon

Location:
United States , Nashville

Category Icon
Category:
Hospitality and Tourism

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

17.00 USD / Hour
Save Job
Save Icon
Apply Position

Job Description:

Front Desk Spa Concierge at Woodhouse Spa - Nashville (Midtown) TN. Voted Best of Nashville 2020-2024 by Nashville Scene Awarded America's Favorite Day Spa by American Spa Magazine #1 in the Massage & Spa Services category - 2025 Entrepreneur Franchise 500. Ready to make a difference and be an important part of our Team? Front Desk/Customer Service/Guest Relations At this front desk position, your graciousness will be the first impression people feel when they arrive at our spa. As a member of our Front Desk Team, you will be the face of Woodhouse Spa. You are an expert at creating a world class experience for each guest. Whether they’re here to purchase a gift card, book an appointment, or embark on a luxurious retreat, you will help facilitate each guest’s time at the spa from beginning to end.

Job Responsibility:

  • Open or close the spa depending on your shift schedule
  • Check-in each guest for their service and assist at check-out after their service has concluded
  • Answer our multi-line phone system -Schedule services for guests using our MEEVO software system
  • Retail products and Series
  • Confirm appointments and help prepare therapists for service day
  • Pre-book our guests at check-out for future services
  • Provide amenities to guests when needed
  • Provide 5 Star Customer Service
  • Ensure and maintain spa cleanliness and presentation at all times
  • Ensure Sanitation Standards are met and exceeded in Spa

Requirements:

  • 1 year of front desk or customer service experience – at a spa, restaurant or hotel is preferred
  • Experience using a scheduling spa software is preferred
  • Ability to work weekends - 1 Weekend day shift required of all Employees
  • Be flexible to accommodate and support schedule needs for Front Desk Team & Woodhouse Customer Service Standards
  • Possess strong professional communication and excellent customer service skills
  • Must be able to multi-task in a fast paced environment
  • Must have the ability to stand for long lengths of time
  • Positive attitude is required
  • High school or equivalent
  • Hospitality: 1 year preferred, not required

Nice to have:

  • 1 year of front desk or customer service experience – at a spa, restaurant or hotel is preferred
  • Experience using a scheduling spa software is preferred
  • Hospitality: 1 year preferred, not required
What we offer:
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance
  • 401(k)
  • Opportunity for advancement
  • Health Benefits to include: Health Insurance, Dental & Vision for Full Time Employees
  • 401K with 100% on first 4% Employer Match - ALL Employees
  • Paid Vacation - ALL Employees
  • Free Parking
  • A fast-paced, team-oriented environment
  • Continuous customer service and retail product training
  • Opportunities to grow in our Company and the spa industry
  • Generous discounts and opportunities to enjoy services and products
  • Paid CE and/or Licensure
  • Sign-On Bonus
  • Recognition Program
  • Team Building

Additional Information:

Job Posted:
February 20, 2026

Work Type:
On-site work
Icon
The Woodhouse Day Spa - Buffalo - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Front Desk Luxury Spa Concierge

Guest Experience Coordinator

At Four Seasons Hotel and Residences Fort Lauderdale, we believe luxury is defin...
Location
Location
United States of America , Fort Lauderdale
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 2–4 years of luxury hospitality, guest relations, concierge, or front‑office experience, preferably in a luxury hotel or resort
  • Excellent personal presentation and interpersonal skills
  • Extensive knowledge of luxury service standards and personalized service delivery
  • Strong time management skills: ability to multi‑task, set priorities, and adjust to changing conditions. Comfortable working in a fast‑paced environment
  • Ability to operate all computer equipment necessary to perform the job
  • knowledge of Opera PMS preferred/is a plus
  • Excellent communication and interpersonal skills
  • ability to communicate clearly with colleagues and guests and collaborate across departments
  • Ability to lift, carry, and move up to 30–50 lbs. when handling amenities, packages, or luggage
  • US work authorization is required
Job Responsibility
Job Responsibility
  • Create Anticipation — Pre‑Arrival Excellence: Serve as the primary point of contact before arrival, delivering warm, polished communication that sets the tone for an exceptional stay
  • Curate guest preferences and coordinate special requests with precision—celebrations, housekeeping rhythms, bedding needs, and more
  • Ensure all operational teams are fully prepared with complete guest information for a seamless arrival
  • Build genuine connection and excitement as the welcoming host even before guests step foot on property
  • Elevate the Experience — On‑Property Guest Engagement: Be the go‑to expert for spontaneous guest needs, personalized recommendations, and destination guidance
  • Plan and organize guest agendas, coordinate transportation, and assist with concierge‑level services
  • Partner fluidly across Front Desk, Concierge, Housekeeping, F&B, Spa, Pool & Beach, and Residences to deliver flawlessly coordinated experiences
  • Escort guests through property spaces, offering orientation, comfort, and authentic hospitality
  • Champion team‑wide guest recognition to ensure warmth and consistency in every interaction
  • Support accurate, timely billing and maintain guest trust throughout their stay
What we offer
What we offer
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resort
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
  • Fulltime
Read More
Arrow Right

Luxury Spa Hospitality Concierge

Woodhouse Westedge Downtown is looking to grow our front desk teams! At Woodhous...
Location
Location
United States , Charleston
Salary
Salary:
17.00 - 19.00 USD / Hour
woodhousespas.com Logo
The Woodhouse Day Spa - Buffalo
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Has previous experience in customer service, retail, or front desk/hospitality
  • General knowledge of luxury spa services
  • Works collaboratively in a team environment
  • Ability to maintain professional appearance
  • Experience with spa or scheduling software
What we offer
What we offer
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Free uniforms
  • Health insurance
  • Paid time off
  • Training & development
  • Wellness resources
  • Guaranteed hours/flexible schedule
  • Safe & sanitary
  • Fulltime
Read More
Arrow Right

Luxury Spa Concierge

Join the Front Desk Dream Team at Woodhouse Spa – Mount Pleasant! Where luxury m...
Location
Location
United States , Charleston
Salary
Salary:
16.00 - 19.00 USD / Hour
woodhousespas.com Logo
The Woodhouse Day Spa - Buffalo
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Customer service, hospitality, or front desk/retail experience
  • Knowledge of or passion for luxury spa services
  • Thrives in a team-centered environment
  • Maintains a polished, professional appearance
  • Tech-savvy and comfortable with scheduling or POS software
What we offer
What we offer
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Wellness resources
  • Free food & snacks
  • Free uniforms
  • Guaranteed hours
  • Sales commissions and bonus opportunities
  • Fulltime
Read More
Arrow Right

Dual Spa Attendant & Concierge

Spa Attendants and Concierges provide the highest level of customer service to e...
Location
Location
United States of America , Calistoga, California
Salary
Salary:
23.17 - 24.76 USD / Hour
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School education or equivalent experience
  • CPR, First Aid Certified preferred
  • At least six months experience in a Luxury hospitality environment
  • Previous experience within Housekeeping or Spa industry preferred
  • Knowledge of Napa Valley and surrounding areas, highly desirable, however not required
  • Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening/overnight shifts
  • Ability to multi-task in a high volume and demanding environment
  • Strong problem-solving skills, ability to handle difficult situations and guests
  • Reading, writing and oral proficiency in the English language
  • Outgoing personality and at ease with customers
Job Responsibility
Job Responsibility
  • Set-up and maintain Spa and Fitness areas including refreshments
  • Handle all guest interactions with the highest level of hospitality and professionalism
  • accommodate special requests whenever possible
  • assist customers in all inquiries in connection with Spa and Fitness services
  • Guide guests to their appointments as they relate to Spa and Fitness offerings
  • Ensure an adequate supply of all guest supplies and amenities throughout the Spa and Fitness areas in order to maintain immaculate presentation of these items
  • Maintain clean work areas in Spa Dispensary, Staff Room, and Spa Reception
  • Enforce Spa and Fitness rules and regulations for all adult and junior guests
  • Appropriately utilize reservation systems, maintenance records, and Guest Experience database as vehicles of communication to ensure guest satisfaction with all services provided in the Spa and Fitness areas
  • Ensure compliance of daily, and opening/closing checklists by walking and ensuring all Spa and Fitness areas are well maintained, stocked, and cleaned to ensure high quality presentation and repair of all equipment
What we offer
What we offer
  • Competitive Salary & Benefits
  • Cigna medical and dental benefit options
  • 8 weeks of New Parental Leave Pay after one year of employment
  • Excellent Training and Development opportunities
  • Complimentary accommodation at other Four Seasons Hotels and Resorts
  • Complimentary Employee Meals
  • 401k Retirement Plans
  • Fulltime
Read More
Arrow Right

Digital Concierge

The Digital Concierge serves as the virtual front line of guest engagement, deli...
Location
Location
Italy , Venezia
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in guest services, reservations, concierge, or customer support, preferably in luxury hospitality
  • Strong written communication skills with the ability to deliver warm, engaging, and polished messaging across digital platforms
  • High digital literacy: ability to navigate hotel systems, CRM platforms, mobile apps, and real‑time messaging tools with accuracy and agility
  • A genuine passion for service, with the desire to create memorable guest experiences through both technology and human connection
  • Strong organizational skills
  • ability to manage multiple chats, requests, and tasks simultaneously while maintaining exceptional accuracy
  • Deep understanding of guest needs and an anticipatory service mindset supported by excellent problem‑solving skills
  • Fluency in English and Italian
  • additional languages are an advantage
  • Flexibility to work shifts, weekends, and holidays as required
Job Responsibility
Job Responsibility
  • Manage guest inquiries and requests via email, live chat, and other Four Seasons digital platforms, ensuring prompt, accurate, and personalized responses
  • Serve as the primary point of contact for guests using the Four Seasons App, providing real‑time assistance with bookings, recommendations, and stay updates
  • Coordinate dining, spa, transportation, and activity reservations through digital systems, ensuring smooth scheduling and timely confirmations
  • Log all guest requests and preferences accurately into the resort’s digital systems to support personalization across departments
  • Provide tailored suggestions for on‑property experiences and local attractions, enhancing the overall guest journey through curated digital touchpoints
  • Support pre‑arrival engagement by assisting with room upgrades, upsells, and guest preference capture through messaging platforms
  • Collaborate closely with Concierge, Front Desk, Housekeeping, Spa, and F&B teams to ensure seamless execution of guest requests
  • Monitor guest feeling in real time and alert appropriate teams to service recovery needs or special opportunities for delight
  • Uphold Four Seasons standards of communication, tone, privacy, and etiquette across all digital interactions
What we offer
What we offer
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Employee Discount for stays at any Four Seasons worldwide
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
  • Fulltime
Read More
Arrow Right

Luxury Spa Hospitality Team Member

Join Our Front Desk Hospitality Team at Woodhouse Spa Franklin. Luxury Spa. Exce...
Location
Location
United States , Franklin
Salary
Salary:
17.00 - 19.00 USD / Hour
woodhousespas.com Logo
The Woodhouse Day Spa - Buffalo
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1+ year experience in a luxury spa, salon, or hospitality setting
  • Confident with scheduling and POS systems
  • Friendly, polished, and proactive with guests and team members
  • Enthusiastic about wellness, beauty, and delivering exceptional service
  • Weekend availability and a flexible, team-oriented attitude
  • Professional appearance and communication style
Job Responsibility
Job Responsibility
  • Welcome guests and ensure a smooth, relaxing check-in and check-out experience
  • Manage appointment scheduling using spa software
  • Upsell retail products and wellness packages with confidence and care
  • Maintain a calm, clean, and well-orchestrated front desk environment
  • Provide knowledgeable, personalized recommendations for treatments and therapists
  • Collaborate with service providers to coordinate daily bookings and guest flow
  • Support spa events and brand promotions
What we offer
What we offer
  • Employee discounts
  • Flexible schedule
  • Paid time off
  • Training & development
  • Wellness resources
  • Free food & snacks
  • Free uniforms
  • Paid CE and/or Licensure
  • Sign-On Bonus
  • Recognition Program
  • Fulltime
Read More
Arrow Right

Director of Rooms

We currently have an amazing opportunity for an experienced Director of Rooms to...
Location
Location
Taiwan , Taipei
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 3-5 years of experience in a similar role, preferably in luxury hospitality
  • Strong leadership skills with experience in managing multiple departments and teams
  • Expertise in operational management, financial control, and guest relations
  • Ability to handle guest complaints and requests with professionalism and a commitment to excellence
  • Fluent in both English and Mandarin Chinese, with the ability to communicate clearly in both languages
  • Legal right to work in Taiwan
Job Responsibility
Job Responsibility
  • Lead and supervise the daily operations of the Front Desk, Concierge, Housekeeping, Guest Relations, Guest Services, and Spa departments
  • Ensure clear communication and follow-up on guest or employee requests, issues, and special requirements
  • Interview and train new team members, conducting regular performance reviews and fostering their professional development
  • Monitor staff schedules and activities, ensuring standards are met and team members are well-supported
  • Conduct daily inspections of all Rooms Division areas to maintain high operational standards
  • Resolve guest complaints promptly, providing exceptional service and ensuring a personalized guest experience
  • Manage financial goals, including labor expenses, supplies, and equipment costs
  • Work with Reservations, Sales, and Front Office teams to maximize occupancy, rates, and revenue
  • Support the preparation of business forecasts, annual budgets, and maintain relationships with retail tenants to meet revenue and expense targets
  • Develop employee programs that encourage training, growth, and career advancement within the Rooms Division
What we offer
What we offer
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resort
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
  • Fulltime
Read More
Arrow Right

Director of Rooms

The Director of Rooms forms part of the hotel leadership team, who collectively ...
Location
Location
United States of America , Las Vegas
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Five to seven years of experience in luxury hotel or resort operations management positions
  • Excellent knowledge of all aspects of Rooms Division operations, with a strong focus on Housekeeping operations
  • A college degree, preferably specializing in hotel/restaurant management or business administration, or equivalent experience
  • Strong leadership and interpersonal skills
  • Ability to prioritize and adapt to the changing needs of the operation
  • Solid work ethic, good business acumen, and a passion for service
Job Responsibility
Job Responsibility
  • Assures that standards are met, guests and employees are satisfied and problems are promptly resolved
  • Works closely with Sales and the Director of Revenue/Reservations to enhance the Hotel occupancy levels and rates
  • Directs and controls the activities of the front desk, Communications, Concierge, Housekeeping, Guest Relations, Guest Services, and in some cases Spa and Security
What we offer
What we offer
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Employee Discount for stays at any Four Seasons worldwide
  • Complimentary Dry Cleaning
  • Complimentary Employee Meals
  • Fulltime
Read More
Arrow Right
Remote jobs Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog Salaries About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy