Front Desk Guest Services Coordinator Job at Robert Half (Boston)

Front Desk Guest Services Agent

The Hospitality Worker II is responsible for ensuring guest satisfaction by book...

Location

United States , Shepherdstown

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

Previous guest services experience required
Previous cash handling experience preferred
Demonstrates excellent customer service skills
Demonstrates interpersonal and communication skills, both verbal and written
Demonstrate organizational skills, accuracy, and attention to detail

Job Responsibility

Greet and provide customer service to guests while anticipating their needs
Supply guests or travelers with directions, travel information, and other information such as available services and points of interest
Book reservations, rentals, and coordinate registration
Operate a register and/or software system to complete cash and credit card transactions
Answers phone calls and emails and delivers messages as needed
Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc.
Coordinate resolution of guest concerns
Communicates closely with all departments to ensure a seamless guest experience

Front Desk Coordinator

We are looking for a Front Desk Coordinator to support daily reception and admin...

Location

United States , Clearwater

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
an associate degree is preferred
At least two years of clerical or administrative experience in an office environment
Prior experience handling customer service inquiries and interacting directly with the public
Comfort using a multi-line phone system or switchboard
Working knowledge of standard office practices and Microsoft Office applications
Strong organizational skills with the ability to prioritize tasks and manage competing deadlines
Effective verbal and written communication skills and a detail-oriented, dependable approach to work

Job Responsibility

Greet guests and staff in the reception area, provide assistance upon arrival, and ensure a welcoming front office experience
Manage incoming and outgoing mail, parcels, and deliveries while keeping distribution organized and timely
Oversee conference room scheduling and help coordinate space usage for meetings and internal events
Provide administrative support for human resources activities, including onboarding preparation, job posting assistance, and drafting routine documents and meeting materials
Copy, scan, file, and retrieve records as needed, including maintaining documents within Laserfiche and related filing systems
Maintain calendars, confirm scheduled appointments, and arrange travel or logistical details when requested
Support planning and on-site coordination for conferences, meetings, and community or public-facing events
Answer and route inbound calls through a multi-line phone or switchboard system with efficiency and courtesy

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Front Desk Coordinator

Location

United States , Burbank

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in a front desk, reception, or administrative support role
Ability to manage a multi-line phone system while maintaining a courteous and attentive demeanor
Strong customer service and interpersonal skills with the ability to interact confidently with visitors and staff
Proficiency in Microsoft Word, Excel, and Outlook for day-to-day office tasks
Accurate data entry skills and a high level of attention to detail
Strong organizational skills with the ability to maintain orderly files and prioritize multiple tasks
Reliable communication skills and the ability to work effectively in a fast-paced office environment

Job Responsibility

Welcome guests and employees in a detail-oriented manner, manage the reception area, and ensure a positive first impression for everyone entering the office
Operate a multi-line phone system, direct incoming calls efficiently, and relay messages accurately to the appropriate contacts
Coordinate front-desk coverage and assist with concierge-style support, including answering questions and helping visitors navigate the office
Perform data entry tasks with accuracy and maintain organized digital and physical filing systems for easy document retrieval
Support administrative activities such as scheduling, preparing routine correspondence, and assisting with general office coordination
Use Microsoft Outlook to manage calendars, email communication, and meeting logistics for the team as needed
Prepare and update spreadsheets, documents, and reports using Microsoft Excel and Microsoft Word
Monitor office flow throughout the day and communicate effectively with internal departments to address front-office needs promptly

What we offer

medical, vision, dental, life and disability insurance, 401(k) plan

Guest Services Coordinator

Are you a customer service all-star who is looking for a dynamic and growing org...

Location

United States , Islamorada

Salary:

19.00 USD / Hour

Sun Communities

Expiration Date

Until further notice

Requirements

High School Diploma or GED
2 years in administrative experience
6 months in previous experience using property management and/or reservation systems
6 months in hotel or resort front desk experience
Strong customer service skills
Excellent telephone skills
Good problem solving skills
Professional appearance
Intermediate to advanced computer proficiency, with ability to use Microsoft Office Suite, email, the internet, and provide data entry in a timely and efficient manner
Must have a valid driver's license

Job Responsibility

Greets and establishes rapport with guests, current and prospective residents
Fields resort comments, suggestions, and complaints to the RV Resort Manager
Maintains the petty cash fund, ensuring to record expenditures in the proper accounts
Performs general administrative functions such as answering phones, typing, photocopying, faxing, filing, and other duties as assigned
Collects and posts resident security deposits, processing fees, rent, inspection, application or other miscellaneous fees in Yardi
records in the proper accounts and issues receipts
Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc.
Assist with accepting guest reservations in person and via phone
Ensure office supplies are sufficiently stocked and prepare supply orders as needed
Assist with planning and coordinating guest and resident relations events and activities within the resort

What we offer

Comprehensive Medical and Prescription coverage with multiple plan designs
Comprehensive Dental Plan
Vision Plan
Voluntary Health and Dependent Care Reimbursement Accounts
Life and Accidental Death and Dismemberment Insurance
Short and Long-Term Disability Coverage
401(k) Plan with Sun matching contribution
Get paid daily with DailyPay
Paid Parental Leave
Employee Assistance Program

Fulltime

Guest Services Coordinator

Guest Services Coordinators handle the routine office work and administrative re...

Location

United States , Punta Gorda

Salary:

17.00 - 18.00 USD / Hour

Sun Communities

Expiration Date

Until further notice

Requirements

High School Diploma or GED (Required)
2 years in administrative experience (Required)
6 months in previous experience using property management and/or reservation systems (Preferred)
6 months in hotel or resort front desk experience (Preferred)
Strong customer service skills
Excellent telephone skills
Good problem solving skills
Professional appearance
Intermediate to advanced computer proficiency, with ability to use Microsoft Office Suite, email, the internet, and provide data entry in a timely and efficient manner
Must have a valid driver's license

Job Responsibility

Greets and establishes rapport with guests, current and prospective residents. Fields resort comments, suggestions, and complaints to the RV Resort Manager
Maintains the petty cash fund, ensuring to record expenditures in the proper accounts
Performs general administrative functions such as answering phones, typing, photocopying, faxing, filing, and other duties as assigned
Collects and posts resident security deposits, processing fees, rent, inspection, application or other miscellaneous fees in Yardi
records in the proper accounts and issues receipts
Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc.
Assist with accepting guest reservations in person and via phone
Ensure office supplies are sufficiently stocked and prepare supply orders as needed
Assist with planning and coordinating guest and resident relations events and activities within the resort
Assist with the preparation of marketing materials

What we offer

Comprehensive Medical and Prescription coverage with multiple plan designs
Comprehensive Dental Plan
Vision Plan
Voluntary Health and Dependent Care Reimbursement Accounts
Life and Accidental Death and Dismemberment Insurance
Short and Long-Term Disability Coverage
401(k) Plan with Sun matching contribution
Paid Parental Leave
Employee Assistance Program
Identity Theft Insurance

Fulltime

Front Desk Coordinator

We are looking for a detail-oriented Front Desk Coordinator to support daily rec...

Location

United States , Fort Lauderdale

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience providing front desk, reception, or administrative support in a detail-oriented setting
Strong customer service skills with the ability to interact courteously with parents, visitors, and staff
Ability to manage a multi-line phone system and respond to intercom requests efficiently
Proficiency with Microsoft Outlook, Word, and Excel for routine administrative tasks
Solid data entry and file organization skills with strong attention to detail
Effective interpersonal and communication skills in a fast-paced environment
Ability to handle deliveries, mail distribution, and visitor coordination with accuracy and courtesy

Job Responsibility

Welcome parents, guests, and campus visitors with a friendly and courteous approach while providing clear assistance upon arrival
Manage building entry by responding to visitor requests and authorizing access through the front entrance security system
Operate the parking gate intercom, confirm entry needs, and guide incoming visitors to the appropriate location
Receive packages and deliveries, ensuring items are handled promptly and routed to the correct department or recipient
Sort and distribute incoming mail accurately to support smooth daily office operations
Maintain an orderly reception area and support front office organization throughout the workday
Answer incoming calls and general inquiries, directing questions to the appropriate staff members when needed

What we offer

medical benefits
vision benefits
dental benefits
life insurance
disability insurance
company 401(k) plan

Fulltime

Front Desk Coordinator

We are looking for a detail-oriented Front Desk Coordinator to support daily rec...

Location

United States , Ft. Lauderdale

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience providing front desk, reception, or administrative support in a detail-oriented setting
Strong customer service skills with the ability to interact courteously with parents, visitors, and staff
Ability to manage a multi-line phone system and respond to intercom requests efficiently
Proficiency with Microsoft Outlook, Word, and Excel for routine administrative tasks
Solid data entry and file organization skills with strong attention to detail
Effective interpersonal and communication skills in a fast-paced environment
Ability to handle deliveries, mail distribution, and visitor coordination with accuracy and courtesy

Job Responsibility

Welcome parents, guests, and campus visitors with a friendly and courteous approach while providing clear assistance upon arrival
Manage building entry by responding to visitor requests and authorizing access through the front entrance security system
Operate the parking gate intercom, confirm entry needs, and guide incoming visitors to the appropriate location
Receive packages and deliveries, ensuring items are handled promptly and routed to the correct department or recipient
Sort and distribute incoming mail accurately to support smooth daily office operations
Maintain an orderly reception area and support front office organization throughout the workday
Answer incoming calls and general inquiries, directing questions to the appropriate staff members when needed

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Guest Services Coordinator

Guest Services Coordinators handle the routine office work and administrative re...

Location

United States , Dunedin

Salary:

16.00 USD / Hour

Sun Communities

Expiration Date

Until further notice

Requirements

High School Diploma or GED (Required)
2 years in administrative experience (Required)
6 months in previous experience using property management and/or reservation systems (Preferred)
6 months in hotel or resort front desk experience (Preferred)
Strong customer service skills
Excellent telephone skills
Good problem solving skills
Professional appearance
Intermediate to advanced computer proficiency, with ability to use Microsoft Office Suite, email, the internet, and provide data entry in a timely and efficient manner
Must have a valid driver's license

Job Responsibility

Greets and establishes rapport with guests, current and prospective residents
Fields resort comments, suggestions, and complaints to the RV Resort Manager
Maintains the petty cash fund, ensuring to record expenditures in the proper accounts
Performs general administrative functions such as answering phones, typing, photocopying, faxing, filing, and other duties as assigned
Collects and posts resident security deposits, processing fees, rent, inspection, application or other miscellaneous fees in Yardi
records in the proper accounts and issues receipts
Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc.
Assist with accepting guest reservations in person and via phone
Ensure office supplies are sufficiently stocked and prepare supply orders as needed
Assist with planning and coordinating guest and resident relations events and activities within the resort

What we offer

Comprehensive Medical and Prescription coverage with multiple plan designs
Comprehensive Dental Plan
Vision Plan
Voluntary Health and Dependent Care Reimbursement Accounts
Life and Accidental Death and Dismemberment Insurance
Short and Long-Term Disability Coverage
401(k) Plan with Sun matching contribution
Get paid daily with DailyPay
Paid Parental Leave
Employee Assistance Program

Fulltime

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Front Desk Guest Services Coordinator

Job Description

Job Responsibility

Requirements

What we offer

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