Front desk guest service agent Job at Pyramid Global Hospitality (Manchester)

Agent-Front Desk-Lead

The Agent-Front Desk-Lead at Four Points by Sheraton Taicang assists with guest ...

Location

China , Taicang

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1-year related work experience
No supervisory experience
No license or certification required

Job Responsibility

Assist staff with expediting problem payments
Follow up with guest regarding satisfaction with guest-related issues
Process all guest check-ins
Process all payment types
Anticipate sold-out situations
Process all check-outs
Answer, record, and process all guest calls, messages, requests, questions, or concerns
Coordinate with Housekeeping
Run daily reports
Cash guests' personal checks and traveler's checks

What we offer

Inclusive, people-first culture
Opportunities to put guests at ease in a friendly, genuine and approachable environment
Part of a united Four Points by Sheraton community
Supportive global team

Fulltime

Front Desk Agent

Process all guest check-ins by confirming reservations, assigning room, and issu...

Location

Indonesia , Bali Ubud

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required

Job Responsibility

Process all guest check-ins
Process all payment types
Process all check-outs
Answer, record, and process all guest calls
Coordinate with Housekeeping
Communicate parking procedures
Supply guests with directions and information
Run daily reports
Complete designated cashier and closing reports
Cash guests' personal checks and traveler's checks

Fulltime

Agent - Welcome Desk (Front Office)

Process all guest check-ins by confirming reservations, assigning room, and issu...

Location

Macau , Macau

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required

Job Responsibility

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key
Process all payment types such as room charges, cash, checks, debit, or credit
Process all check-outs including resolving any late and disputed charges
Answer, record, and process all guest calls, messages, requests, questions, or concerns
Coordinate with Housekeeping to track readiness of rooms for check-in
Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed
Supply guests with directions and information regarding property and local areas of interest
Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy
Complete designated cashier and closing reports in the computer system
Cash guests' personal checks and traveler's checks

Fulltime

Agent-Front Desk-Lead

Assist staff with expediting problem payments, follow up with guests, process ch...

Location

Taiwan , Taichung

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1-year related work experience
No supervisory experience
No license or certification required

Job Responsibility

Assist staff with expediting problem payments
Follow up with guest regarding satisfaction with guest-related issues
Process all guest check-ins
Process all payment types
Anticipate sold-out situations
Process all check-outs
Answer, record, and process all guest calls, messages, requests, questions, or concerns
Coordinate with Housekeeping
Run daily reports
Cash guests' personal checks and traveler's checks

Fulltime

Agent-Front Desk

The position involves processing guest check-ins and check-outs, handling paymen...

Location

Ireland , Dublin

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None license or certification

Job Responsibility

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key
Process all payment types such as room charges, cash, checks, debit, or credit
Process all check-outs including resolving any late and disputed charges
Answer, record, and process all guest calls, messages, requests, questions, or concerns
Coordinate with Housekeeping to track readiness of rooms for check-in
Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed
Supply guests with directions and information regarding property and local areas of interest
Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy
Complete designated cashier and closing reports in the computer system
Cash guests' personal checks and traveler's checks

Fulltime

Front Desk Agent

At Marriott International, we are dedicated to being an equal opportunity employ...

Location

Hong Kong , Hong Kong Ocean Park

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None license or certification

Job Responsibility

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key
Process all payment types such as room charges, cash, checks, debit, or credit
Process all check-outs including resolving any late and disputed charges
Answer, record, and process all guest calls, messages, requests, questions, or concerns
Coordinate with Housekeeping to track readiness of rooms for check-in
Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed
Supply guests with directions and information regarding property and local areas of interest
Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy
Complete designated cashier and closing reports in the computer system
Cash guests' personal checks and traveler's checks

Fulltime

Front Desk Agent

Front Desk Agent position at Residence Inn by Marriott Miami Beach South Beach i...

Location

United States , Miami Beach

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
no related work experience
no supervisory experience
no license or certification

Job Responsibility

Giving guests a smooth check-in and check-out
delivering a wide range of services to guide guests through their stay
processing operational needs
addressing guest requests
completing reports
delivering quality meals
sharing highlights of the local area
creating a safe work place
following company policies and procedures
maintaining confidentiality

What we offer

equal opportunity employer
dedication to non-discrimination based on disability, veteran status, or protected basis by law
support for long stays

Fulltime

Guest Service Agent

Guest Service Agent role at The Westin & Four Points by Sheraton Brisbane, respo...

Location

Australia , Brisbane

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Experience with OPERA property management system or similar
At least 2 year experience preferably within a high volume environment
Outstanding relationship building skills
Excellent customer service experience
Confidence and skills to up sell and promote our venues
Passion for the Hospitality Industry

Job Responsibility

Anticipate guests' service needs
Maintain customer loyalty through innovative resolution of issues
Manage all aspects of the front office department
Handle complaints, settling disputes, and resolving grievances
Build and strengthen relationships with existing and new customers
Drive loyalty through loyalty programs and guest experiences
Deliver exceptional guest experiences
Perform front desk and guest service duties
Handle check-ins and check-outs
Manage reservations

What we offer

Discounts on hotel rooms including all properties within the Marriott International group
Discounts on food & beverage across all hotels
Recognition programs
Wellbeing & mindfulness programs
Employee Assistance Program
Hotel training opportunities

Parttime

Front desk guest service agent

Pyramid Global Hospitality

Location:
United States , Manchester

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 20, 2026

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