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Front Desk Executive

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360 Resourcing Solutions

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Location:
United Kingdom , Halesowen

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

This is a brilliant opportunity to join Hayley at a time of significant growth. You’ll be working from our new purpose-built, state of the art HQ in Halesowen with some flexibility to cover other sites as required, ensuring continuity of service and maintaining consistent standards of client care. Our new site is our flagship building. You’ll be the face of Hayley creating an exceptional first impression and professional front of house ‘service with a smile’ experience. You’ll be adept at problem solving, remaining calm under pressure, proactively supporting the needs of our staff, clients and business partners. Your ability to resolve queries and issues will be the cornerstone to your success in this role. We’re looking for someone who is passionate about providing an exceptional and memorable experience for all visitors at HQ.

Job Responsibility:

  • Greet and settle all visiting staff, customers and guests creating a warm and welcoming environment
  • Manage site stationery and kitchen supplies
  • Log visitors in and out
  • Serve beverages
  • Meeting room set up / clear down
  • Deal with any maintenance problems
  • Support with arranging transport and accommodation for the group
  • Order from external caterers as appropriate

Requirements:

  • Excellent IT skills – experience of using MS Office suite of products i.e. Email, Word, Excel, PowerPoint
  • Experience of calendar management, scheduling, room booking arrangements and diary management
  • Experience using telephone systems. Answering and directing inbound and outbound calls
  • Ability to multitask and effectively prioritise
  • Smart and professional appearance
  • Ability to make an immediate impact
  • Confident in dealing with our staff, customers and guests upto Board level
  • Fast learner with the ability to work on an autonomous basis
  • Experience in similar lead front of house position from sectors including hospitality, retail or highend service environments
  • Someone who takes pride in maintaining a tidy and clean working environment
  • Experience of maintaining the highest H&S standards and evacuation procedures in collaboration with SHEQ Department
What we offer:
  • From 23 days annual leave (plus public/bank holidays) increased with length of service
  • In-house training provided through Hayley Inspire
  • Company pension
  • Free Death in Service cover (x2 salary)
  • Invitation to healthcare scheme
  • Wellness programmes
  • Uniform and PPE provided
  • Excellent opportunities and career prospects available

Additional Information:

Job Posted:
March 22, 2026

Expiration:
April 02, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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