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ZealousWeb is seeking a dynamic and personable Front Desk Executive to be the welcoming face of our company. As the first point of contact for clients, visitors, and team members, you will play a crucial role in creating a positive and professional environment. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to manage multiple tasks efficiently. Responsibilities include greeting visitors, managing incoming calls, handling correspondence, and providing administrative support to various departments. If you have a passion for customer service and a keen eye for detail, we would love to hear from you.
Job Responsibility:
Greet and welcome visitors, clients, and vendors with warmth and professionalism
Manage incoming calls, emails, and correspondence, ensuring prompt redirection to the concerned department
Maintain visitor logbooks and issue visitor passes as per security protocols
Handle scheduling of meeting rooms, appointments, and conference calls
Support HR/Admin team with front-desk-related documentation and coordination
Ensure the reception area is tidy, presentable, and equipped with necessary stationery/materials
Manage courier, mail, and package distribution efficiently
Assist in coordinating internal events, employee onboarding support, and office activities
Provide general administrative and clerical support as required
Act as the first point of contact for employees and guests, ensuring a smooth flow of communication
Requirements:
Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)
Knowledge of handling office equipment (printers, scanners, telephones, video conferencing systems)
Familiarity with Google Workspace (Gmail, Calendar, Drive) is preferred
Basic knowledge of record-keeping and office management systems
Ability to manage scheduling tools and appointment calendars
Exposure to HRMS or attendance software will be an added advantage
Excellent verbal and written communication skills
Strong interpersonal skills with a pleasant and approachable personality
Professional appearance and positive attitude
Ability to multitask, prioritize, and manage time effectively
High level of patience, empathy, and customer service orientation
Attention to detail and problem-solving ability
Strong sense of responsibility, confidentiality, and integrity
Willingness to learn and take initiative in day-to-day operations
Nice to have:
Familiarity with Google Workspace (Gmail, Calendar, Drive)