Front Desk Customer Service Representative Job at Goldfish Swim School - Gilbride Management Group (GMG) (Manalapan)

Front Desk Customer Service Representative

Promotes quality customer service and processes sales and registration transacti...

Location

United States , Aliso Viejo

Salary:

16.50 - 20.00 USD / Hour

Goldfish Swim School - Gilbride Management Group (GMG)

Expiration Date

Until further notice

Requirements

Ability to work with children
Excellent interpersonal communication and organizational skills
High school diploma or GED required
Some college preferred
Two years previous customer service and/or administrative office experience required
Intermediate level computer skills required using Word, Excel and other software systems

Job Responsibility

Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner
Processes student registrations using effective sales/customer service techniques
Schedules and manages birthday/pool parties
Supervises private party staff
Resolves customer concerns/complaints using a professional approach
Assists members with purchases of merchandise and vending
Greets parents and students as they report to the front desk
Checks in students on the attendance tracking system
Maintains cleanliness of the front desk area, Snack Shack area, changing areas, restrooms and observation area
Monitors Snack Shack area and provides guidance to Snack Shack staff

What we offer

401(k)
401(k) matching
Bonus based on performance
Company parties
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development
Leadership roles

Parttime

Front Desk Representative

Promotes quality customer service and processes sales and registration transacti...

Location

United States , Katy

Salary:

9.50 - 13.00 USD / Hour

Goldfish Swim School - Gilbride Management Group (GMG)

Expiration Date

Until further notice

Requirements

High school diploma or GED
Some college education is preferred
Two years previous customer service and/or administrative office experience required
Intermediate level computer skills required using Word, Excel and other software systems
CPR, First Aid and AED certifications required

Job Responsibility

Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner
Conducts sales calls for prospective members
Processes student registrations using effective sales/customer service techniques
Schedules and manages birthday/pool parties
Supervises birthday party staff
Resolves customer concerns/complaints using a professional approach
Assists clients with purchases of merchandise and vending
Greets parents and students as they report to the front desk
Checks in students on the attendance tracking system
Maintains cleanliness of the front desk area, snack shack area, changing areas, restrooms, and observation area

What we offer

Paid Training
Flexible Schedules
All Are Welcome
Make Waves...In Your Community
Make Waves...In Your Career
High Fives & Tropical Vibes!
Going for Gold!
Grow with Goldfish

Parttime

Front Desk Customer Service Representative

Promotes quality customer service and processes sales and registration transacti...

Location

United States , Arlington Heights

Salary:

14.00 - 16.00 USD / Hour

Goldfish Swim School - Gilbride Management Group (GMG)

Expiration Date

Until further notice

Requirements

Ability to work with children
Excellent interpersonal communication and organizational skills
Must pass background examinations (included with training)
High school diploma or GED required
Some college preferred
Two years previous customer service and/or administrative office experience required
Intermediate level computer skills required using Word, Excel and other software systems
CPR, First Aid and AED certification required

Job Responsibility

Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner
Processes student registrations using effective sales/customer service techniques
Schedules and manages birthday/pool parties. Supervises private party staff
Resolves customer concerns/complaints using a professional approach
Assists members with purchases of merchandise and vending
Greets parents and students as they report to the front desk
Checks in students on the attendance tracking system
Maintains cleanliness of the front desk area, Snack Shack area, changing areas, restrooms and observation area
Monitors Snack Shack area and provides guidance to Snack Shack staff
Checks voicemail and email correspondence and responds in a timely manner

What we offer

Leadership roles
Flexible hours
Great pay
Valuable work experience
Increased social opportunities
Future references/referrals
Paid training
Flexible shifts
Shout awards
Gift cards

Parttime

Front Desk Representative

We are looking for a pleasant Front Desk Representative to undertake front offic...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

03-07 years of experience
adept in MS Office
experience in handling the Front Office of reputed MNCs
graduation in any discipline

Job Responsibility

Prepare the monthly facilities MIS
manage the front desk
take rounds of the facility and ensure good hygiene levels
keep front desk tidy and presentable
greet and assist the guests
answer all incoming calls and redirect them or keep messages
meeting room bookings
client visit arrangements
assist the HR team in recruitment drive as and when required

What we offer

Inclusive and respectful work environment
open positions for people with disabilities

Fulltime

Guest Service Representative

Guest Service Representative position at New York Marriott Downtown, responsible...

Location

United States , New York

Salary:

34.30 - 40.36 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Report accidents, injuries, and unsafe work conditions to manager
ensure uniform and personal appearance are clean and professional
maintain confidentiality of proprietary information
protect company assets
welcome and acknowledge all guests according to company standards
anticipate and address guests' service needs
assist individuals with disabilities
thank guests with genuine appreciation
speak with others using clear and professional language
answer telephones using appropriate etiquette

Job Responsibility

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations
secure payment
verify and adjust billing
activate and file room keys
process all guest requests and relay messages
print contingency lists to have a record of all guests in case of emergency
identify and explain room features to guests
supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest
follow up on any outstanding requests or problems from the previous day and are resolved
run and review daily reports/logs

What we offer

Training opportunities
development opportunities
recognition programs
holistic well-being focus
true camaraderie with diverse group of co-workers
equal opportunity employer
valued and celebrated unique backgrounds

Fulltime

Sales and Customer Service Manager

Oversees the quality and success of the sales & service/front desk operations of...

Location

United States , Aliso Viejo

Salary:

22.00 - 27.00 USD / Hour

Goldfish Swim School - Gilbride Management Group (GMG)

Expiration Date

Until further notice

Requirements

Ability to work with children
Excellent interpersonal communication and organizational skills
High school diploma or GED is required
Bachelor’s degree preferred
Two or more years previous customer service and/or administrative office experience required
Intermediate level computer skills required using Word, Excel and other software systems
Lifeguard, CPR/AED and First Aid certification required
Shallow water attendant highly recommended

Job Responsibility

Oversees the quality and success of the sales & service/front desk operations
Provides leadership, discipline and constructive feedback to Front Desk Representatives
Assists in directing and controlling the daily operations to ensure the school is running according to GSS standard operating procedures
Assists in the management of Front Desk staff
Provides training of Front Desk staff
Provides sales and marketing training
Trains and oversees private party staff
Gains a high level of knowledge and experience in the Links software
Holds monthly meetings with the Front Desk staff and Management
Provides a weekly summary of the Front Desk Notes

What we offer

401(k)
401(k) matching
Bonus based on performance
Company parties
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development
Leadership roles

Parttime

Front Desk Administrative Coordinator

We are offering a long-term contract employment opportunity for a Front Desk Adm...

Location

United States , Honolulu

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 1 year of experience in a receptionist role or similar position within the Hospitality industry
Proficiency in using Microsoft Word, Microsoft Excel, and Microsoft Outlook
Proven experience in answering a multi-line phone system
Excellent customer service skills with a focus on satisfying the needs of guests and clients
Demonstrated ability to perform data entry tasks with a high level of accuracy
Skilled in writing and responding to email correspondence in a detail oriented manner
Strong interpersonal skills to interact effectively with team members and guests
Experience in organizing files in a systematic and orderly manner
Ability to schedule appointments efficiently and manage calendar events.

Job Responsibility

Serve as the primary contact for all visitors, providing a warm welcome and directing them as needed
Handle a multitude of tasks to ensure seamless office operations
Take responsibility for incoming calls, ensuring they are correctly directed to the appropriate departments
Execute data entry tasks efficiently, maintaining accuracy at all times
Regularly and accurately maintain both paper and electronic filing systems
Utilize excellent communication skills to represent the organization effectively
Perform vital clerical duties to support overall office operations
Use Microsoft Excel, Microsoft Outlook, and Microsoft Word to organize files and schedule appointments
Provide superior customer service, utilizing interpersonal skills to enhance the guest experience
Manage email correspondence, ensuring prompt and detail-oriented responses.

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Guest Relations Manager

Guest Relations Manager position at London Marriott Hotel County Hall, serving a...

Location

United Kingdom , London

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma, GED or equivalent degree
1 year experience in guest services, front desk, or related professional area
OR 2-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
no work experience required

Job Responsibility

Serves as property Manager on Duty and oversees all property operations
Ensures highest levels of hospitality and service are provided
Represents property management in resolving guest related situations
Manages flow of questions and directs guests within lobby
Handles tracking of service issues
Manages day-to-day operations and quality standards
Develops goals and plans to prioritize work
Handles complaints, disputes, and conflicts
Supervises staffing levels
Supports management of Front Desk team

Fulltime

Front Desk Customer Service Representative

Goldfish Swim School - Gilbride Management Group (GMG)

Location:
United States , Manalapan

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 09, 2026

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Location:United States , Manalapan

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 09, 2026

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Location:
United States , Manalapan

Category:
Customer Service

Contract Type:
Not provided

Job Posted:
January 09, 2026