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We are looking for a detail-oriented hospitality team member to join our team as a Front Desk Coordinator in Sedona, Arizona. This Long-term Contract position is ideal for someone who enjoys creating a welcoming guest experience while supporting front desk operations and day-to-day service needs across the property. The role blends guest interaction, administrative coordination, and hands-on assistance in shared spaces, making it a strong fit for someone who is adaptable, organized, and service-minded.
Job Responsibility
Welcome arriving guests, manage check-in and check-out procedures, and provide thoughtful guidance on local attractions, dining, and area activities
Handle incoming calls and front desk inquiries promptly, ensuring each interaction is courteous, helpful, and guest-focused
Support breakfast operations by greeting diners, resetting tables, delivering items as needed, and helping maintain an orderly dining area
Assist with room turnover tasks such as linen removal, laundry support, and light cleaning to help maintain high presentation standards throughout the property
Contribute to the setup and coordination of intimate gatherings, including weddings, elopements, and other private events scheduled on-site
Work closely with colleagues across guest services, dining, and housekeeping to keep daily operations running smoothly and efficiently
Use reservation platforms and standard office systems to manage bookings, update guest information, and complete routine administrative tasks
Maintain a well-kept front desk environment and support common-area upkeep to ensure guests enjoy a calm and welcoming atmosphere
Requirements
Prior experience in hospitality, guest services, front desk support, or a similar customer-facing environment is preferred
Strong communication skills with a detail-oriented, friendly approach to in-person and phone interactions
Ability to manage multiple responsibilities at once while remaining composed, attentive, and service-oriented
Comfortable using reservation software, multi-line phone systems, and basic computer applications for daily operations
Capable of assisting with housekeeping and food service support when business needs require additional coverage
Dependable attendance, punctuality, and a collaborative work style are essential for success in this role
Ability to stand and move throughout the shift and lift moderate weight as part of regular duties
Availability to work a flexible schedule, including weekends and holidays, is required