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We are looking for an experienced and service-oriented Front Desk Coordinator to support daily office operations. This Long-term Contract opportunity is ideal for someone who enjoys creating a welcoming environment, handling front desk interactions, and assisting with light administrative tasks in an on-site setting. The person in this role will serve as a key point of contact for visitors and callers while helping maintain an organized, detail-oriented workplace.
Job Responsibility
Welcome guests and employees with a courteous, detail-oriented approach and ensure all visitors are properly directed upon arrival
Manage incoming calls through a multi-line phone system, respond to routine inquiries, and transfer calls to the appropriate contacts
Oversee front desk activities throughout the day to help the office run smoothly and present a positive first impression
Provide administrative support such as coordinating basic office needs, monitoring shared spaces, and assisting with day-to-day operational tasks
Keep kitchen and common areas supplied and orderly so staff and visitors have a clean and functional environment
Partner with internal contacts to address workplace concerns, resolve routine issues, and escalate matters when needed
Maintain accurate visitor logs and follow established site procedures for office access and guest check-in
Support on-site office coordination efforts during scheduled business hours and contribute to a dependable front-of-house presence
Requirements
At least 2 years of experience in a front desk, office administration, hospitality, or similar customer-facing role
Demonstrated ability to manage receptionist responsibilities in a detail-oriented office environment
Experience handling inbound calls and operating a multi-line or switchboard phone system
Strong interpersonal skills with the ability to provide high-quality service to visitors, clients, and employees
Comfortable performing light administrative duties while balancing multiple priorities throughout the day
Reliable attendance and the ability to work fully on site in Wilmington, Delaware
All candidates are required to undergo a basic criminal screening.