Front Desk Coordinator Jobs

Sollis Health

Location:
United States, Santa Monica

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

25.00 - 28.00 USD / Hour

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Job Description:

Sollis Health is looking for a passionate, customer service and hospitality-driven, Front Desk Coordinator to play an important role in our member’s experience as the first person they interact with when they come into our concierge clinics. You will be a first impression ambassador creating a memorable experience as you take patients through our intake and checkout process.

Job Responsibility:

Greet members/patients in a warm and friendly manner as they enter our clinics ensuring they receive a high level of customer service
Manage patient accounts through our EMR to include scheduling appointments, patient intake, registration updates, scanning documents, and daily schedule reconciliation
Enter membership leads and patient demographics into Salesforce
Schedule follow-up appointments for medical evaluations, vaccinations and house calls as appropriate
Address any member questions or concerns promptly and escalate them as needed
Answer the Sollis medical hotline as needed and direct patients to the appropriate team members for their medical care, billing questions or other needs
Keep the office space and the entire clinic clean and presentable meeting Sollis brand standards
Distribute mail and facilitating mailing items to members and signing for packages on occasion
Check inventory, ensuring rooms have adequate supplies, restocking where needed and partnering with the inventory coordinator to order more supplies as needed
Perform related duties as required

Requirements:

High School degree or equivalent required
1-2 years of previous hospitality and/or medical office experience strongly preferred
Excellent administrative background, especially in managing customers on the phone
Ability to efficiently execute (and often improve) established office routines and policies

What we offer:

Excellent benefits, including healthcare, dental, vision
401K with 3% match
Generous PTO, Sick Time and Observed holidays
Free Sollis Health membership for you and your eligible family members
Employee stock options offering
Annual professional development allocations
Modern, elegant, and high-end work environment

Additional Information:

Job Posted:
December 12, 2025

Employment Type:

Parttime

Work Type:

On-site work

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Front Desk Coordinator