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We are looking for a detail-oriented and organized Front Desk Coordinator to join our team in McLean, Virginia. In this contract position, you will play a key role in ensuring smooth daily operations by providing exceptional customer service and managing front desk responsibilities. This role requires excellent communication skills, attention to detail, and the ability to handle multiple tasks efficiently. You will be working Monday to Friday form 8 am to 5 pm onsite.
Job Responsibility:
Greet visitors and clients warmly and assist them with inquiries or directions
Manage a multi-line phone system, answering inbound calls promptly and courteously
Coordinate concierge services to meet the needs of guests and staff
Perform filing and maintain accurate records to ensure efficient document management
Provide support in medical front office tasks, including scheduling and patient coordination
Maintain the front desk area, ensuring it is organized and welcoming
Utilize Microsoft Office tools to create and manage documents, spreadsheets, and correspondence
Handle switchboard operations effectively, managing calls across multiple lines
Deliver outstanding customer service by addressing concerns and resolving issues promptly
Assist with general administrative tasks as needed to support overall operations
Requirements:
5+ years' experience in receptionist or front desk roles is required
Proficiency in managing multi-line phone systems and switchboard operations
Strong interpersonal and communication skills with the ability to engage effectively with diverse individuals
Must be people oriented and have a welcoming attitude
Proficient in using Microsoft Office applications, including Word, Excel, and Outlook
Excellent computer skills. previous experience using Google and Slack
Ability to maintain a welcoming and detail-oriented demeanor at all times
Strong communication skills, both written and verbal
What we offer:
medical, vision, dental, and life and disability insurance