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This role is ideal for someone who thrives in a detail-oriented environment and has excellent organizational and communication skills. As the first point of contact, you will play a key role in delivering exceptional service to clients and visitors. This is a long-term contract position offering stability and growth opportunities.
Job Responsibility:
Welcome visitors and clients with a friendly and detail-oriented approach, ensuring excellent customer service
Manage multi-line phone systems, answering inbound calls promptly and directing them to the appropriate departments
Perform concierge services, assisting guests with inquiries and providing relevant information
Maintain accurate records through efficient computer data entry and ensure all documentation is kept up to date
Coordinate front desk activities, including scheduling and handling administrative tasks
Handle switchboard operations for phone systems ranging from 1 to 10 lines
Respond to client and visitor requests in a timely manner, ensuring their needs are met
Collaborate with team members to ensure smooth day-to-day operations
Ensure the reception area is clean, organized, and welcoming
Provide support for special projects or events as needed
Requirements:
Proven experience in receptionist or front desk roles, preferably in a detail-oriented setting
Familiarity with multi-line phone systems and switchboard operations
Strong computer skills, including proficiency in data entry and office software
Excellent verbal and written communication abilities
Ability to manage time effectively and multitask in a fast-paced environment
Customer service-oriented mindset with a positive attitude
Attention to detail and organizational skills are essential
Nice to have:
Previous experience in concierge or hospitality services is a plus
What we offer:
medical, vision, dental, and life and disability insurance