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We are looking for a Front Desk Coordinator to join our team in Lancaster, Pennsylvania. This Contract to permanent position is ideal for an organized and detail oriented individual who excels at delivering exceptional customer service and maintaining smooth office operations. The role involves managing front desk activities, clerical tasks, and supporting various office functions to ensure efficiency.
Job Responsibility:
Greet and assist visitors by determining their needs and directing them to the appropriate personnel
Handle incoming calls with a detail oriented approach, providing information about the organization and addressing inquiries
Maintain a calm and detail oriented demeanor when managing challenging or upset callers
Organize, file, and maintain case materials systematically
Order and manage office supplies to support daily operations
Perform various clerical duties such as sorting mail, photocopying, preparing shipments, and collating documents
Support the office with special projects and assignments as needed
Ensure the reception area remains tidy and welcoming for guests
Coordinate incoming and outgoing communications through a multi-line phone system
Requirements:
Experience in receptionist or front desk roles, preferably in a detail-oriented office environment
Proficiency in handling multi-line phone systems and managing inbound calls effectively
Strong organizational skills with attention to detail in filing and managing materials
Ability to maintain composure under pressure
Excellent verbal communication skills to interact with visitors and callers
Familiarity with basic clerical tasks, including mail distribution and photocopying
Capability to manage office supplies and ensure inventory is well-stocked
Flexibility to assist with special projects and adapt to varied office needs
What we offer:
medical, vision, dental, and life and disability insurance