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We are looking for a Front Desk Coordinator to support daily operations at a busy business center in Bloomington, Indiana. This Contract position is ideal for someone who enjoys creating a welcoming environment, staying organized, and providing dependable service to clients and guests. The person in this role will help keep the front desk running smoothly while ensuring occupants receive timely administrative support throughout the day.
Job Responsibility:
Welcome visitors and clients professionally, creating a positive first impression at the front desk
Handle incoming phone calls and direct inquiries to the appropriate person or department with accuracy and courtesy
Sort and distribute mail and packages to offices promptly each day
Maintain the shared office and reception areas so they remain clean, orderly, and fully supplied
Provide day-to-day administrative assistance that supports customers and center operations
Respond to customer requests with urgency and follow through to resolve routine issues effectively
Monitor front desk activity and help coordinate basic office services to support a smooth workplace experience
Use standard office software and communication tools to complete reception and support tasks efficiently
Requirements:
At least 2 years of customer service, reception, concierge, or front desk experience is preferred
Strong verbal communication skills and the ability to build effective relationships with a wide range of clients
Proven ability to manage several responsibilities at once while maintaining excellent service standards
Comfortable answering inbound calls and working with multi-line phone systems
Proficiency with Microsoft Office and general computer applications
A proactive, solution-oriented approach with the confidence to take ownership of routine problems
Adaptable, motivated, and dependable in a fast-paced environment
Must be legally authorized to work in the applicable country