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We are looking for a Front Desk Coordinator to join our team in Olympia, Washington. In this contract role, you will serve as the first point of contact for residents and visitors, ensuring a welcoming and organized environment. The position involves supporting vulnerable populations, maintaining site operations, and fostering a secure and respectful atmosphere.
Job Responsibility:
Monitor site traffic, log resident and visitor entries and exits, and report any violations or significant occurrences
Coordinate transportation needs for residents, manage communication tasks such as delivering messages and packages, and assist with appointment reminders
Maintain and oversee daily schedules for onsite programs and external agency visits
Direct residents and clients to appropriate staff for assistance, inform maintenance teams of mechanical issues, and keep the front office area organized
Ensure a safe and restful environment by providing adequate bedding and basic necessities, monitoring site conditions, and encouraging cleanliness and safety
Support residents by offering information about resources and services, following up on scheduled items, and ensuring their needs are met
Collaborate with volunteer staff and interns to enhance site operations and resident support
Foster a respectful and supportive atmosphere for vulnerable populations, treating all individuals with patience and dignity
Requirements:
Experience with receptionist duties, including managing multi-line phone systems and answering inbound calls
Strong organizational skills for scheduling appointments and managing calendars
Proficiency in Microsoft Office applications
Effective communication skills to interact with residents, staff, and visitors
Ability to establish boundaries and work respectfully with vulnerable populations
Familiarity with concierge services and coordinating transportation needs
Capability to maintain a tidy and well-organized front office environment
Prior experience supporting volunteers and interns in a detail-oriented setting
What we offer:
medical, vision, dental, and life and disability insurance