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We are looking for a Front Desk Coordinator to join our clients team in Portland, Oregon. This long-term contract position offers an excellent opportunity to provide exceptional front desk services and support a dynamic work environment. The ideal candidate will excel in customer service, multitasking, and managing inbound communications effectively.
Job Responsibility:
Serve as the first point of contact for visitors, ensuring a welcoming and detail-oriented front desk presence
Provide concierge-level assistance by addressing inquiries and guiding guests appropriately
Manage a multi-line phone system, answering incoming calls promptly and directing them to the appropriate personnel
Operate the switchboard efficiently, handling up to 10 phone lines simultaneously
Respond to inbound calls with a focus on accuracy and attention to detail
Coordinate front desk operations, ensuring smooth day-to-day activities
Assist with administrative tasks, including scheduling and managing appointments
Maintain a clean and organized reception area to uphold a positive impression
Communicate effectively with team members and departments to ensure seamless operations
Requirements:
Proven experience in receptionist duties or front desk coordination
Strong skills in concierge services and customer support
Proficiency in managing multi-line phone systems and switchboards
Ability to answer inbound calls with precision and professionalism
Excellent organizational and multitasking abilities
Effective communication skills, both verbal and written
Familiarity with front desk software and scheduling tools is a plus
A positive attitude and commitment to providing top-notch service
Nice to have:
Familiarity with front desk software and scheduling tools is a plus
What we offer:
medical, vision, dental, and life and disability insurance