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We are looking for a motivated and detail-oriented Front Desk Coordinator to join our team on a contract basis. This position is based in Bonita Springs, Florida, and requires someone who can provide exceptional customer service while maintaining a welcoming environment for clients and staff. If you thrive in a dynamic setting and enjoy working with people, this role offers a great opportunity to make an impact. This opportunity offers a 4 day work week (40hrs) with occasional weekends required.
Job Responsibility:
Assist clients with signing up for memberships and classes, ensuring accurate data entry and a positive experience
Maintain cleanliness in the office by routinely sanitizing door handles, fitness equipment, and other high-touch surfaces
Answer incoming calls using a multi-line phone system, providing prompt and helpful responses
Deliver concierge-style services to clients, addressing inquiries and ensuring their needs are met
Organize and manage files to maintain an efficient and orderly workspace
Utilize Microsoft Office tools, including Word, Excel, and Outlook, for administrative tasks
Collaborate effectively with team members to foster a friendly and supportive work environment
Uphold a neat appearance and demeanor, adhering to the business casual dress code
Adapt to flexible scheduling needs, including occasional Saturday coverage
Ensure all interactions reflect strong interpersonal and communication skills
Requirements:
Proven ability to communicate effectively and professionally with clients and team members
Friendly and achievement-oriented personality with a commitment to being a team player
Prior experience with customer service or front desk responsibilities is preferred but not required
Proficiency in Microsoft Excel, Word, and Outlook for administrative tasks
Strong organizational skills and attention to detail
Ability to manage multiple responsibilities in a fast-paced environment
Comfortable working flexible hours, including occasional Saturdays
Familiarity with multi-line phone systems and concierge services is a plus
Nice to have:
Familiarity with multi-line phone systems and concierge services
What we offer:
medical, vision, dental, and life and disability insurance
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