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We are looking for a Front Desk Coordinator to serve as the first point of contact for a non-profit organization in South Lake Tahoe, California. This Long-term Contract position is ideal for someone who enjoys helping the public, managing front office activity, and keeping daily operations running smoothly. The person in this role will combine strong customer service skills with administrative support to create a positive and organized experience for visitors, callers, and staff.
Job Responsibility:
Welcome community members, guests, and callers with professionalism and ensure each interaction is handled with courtesy and care
Respond to questions, concerns, and service requests by gathering accurate details and documenting information clearly
Direct visitors and incoming inquiries to the appropriate department or team member based on the nature of the request
Enter and maintain records in internal databases and office tracking tools with a high level of accuracy
Provide day-to-day administrative assistance such as scanning documents, filing records, copying materials, and organizing paperwork
Keep the reception and front office areas clean, orderly, and inviting for all visitors and staff
Manage multi-line phone activity efficiently, including answering inbound calls and routing messages as needed
Assist internal team members with general clerical tasks and other administrative support duties as assigned
Requirements:
Prior experience in a reception, front desk, or customer-facing administrative role
Ability to communicate clearly and professionally with visitors, callers, and staff members
Experience handling multi-line phone systems and managing inbound calls in a busy office setting
Strong data entry skills with careful attention to accuracy and detail
Working knowledge of Microsoft Excel and general office software
Ability to stay organized while managing multiple tasks and changing priorities
Comfortable performing basic office support functions, including filing, scanning, and document handling