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We are looking for a detail-oriented and personable Front Desk Coordinator to join a non-profit organization in Raleigh, North Carolina. In this contract role, you will be the first point of contact for visitors and callers, ensuring smooth daily operations and providing outstanding service. The ideal candidate will have strong organizational skills, excellent interpersonal abilities, and a commitment to supporting a positive and welcoming environment.
Job Responsibility:
Greet and assist visitors with a friendly and detail-oriented demeanor
Manage a multi-line phone system by answering, directing, and transferring calls effectively
Maintain organized filing systems and ensure records are easily accessible
Coordinate administrative tasks such as scheduling appointments and meetings
Provide concierge-style services to ensure guests and staff have their needs met
Perform accurate data entry and maintain spreadsheets using Microsoft Excel
Manage email correspondence and calendar scheduling through Microsoft Outlook
Support office operations by handling various clerical tasks efficiently
Collaborate with team members to ensure smooth workflow and communication
Uphold the organization's values by delivering exceptional customer service at all times
Requirements:
Proven experience in administrative assistance or front desk coordination
Proficiency with Microsoft Office Suite, including Excel, Word, and Outlook
Ability to operate and manage multi-line phone systems
Strong organizational skills with the ability to prioritize tasks effectively
Excellent interpersonal and communication skills
Attention to detail and accuracy in data entry and record management
Experience providing concierge-style services or customer support
Familiarity with maintaining filing systems and office organization
What we offer:
medical, vision, dental, and life and disability insurance