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We are in search of a Front Desk Coordinator in ANN ARBOR, Michigan. Positioned within the non-profit sector, this role offers a short-term contract employment opportunity. As a Front Desk Coordinator, you'll be the first point of contact for our visitors, manage our mailroom operations, and help maintain our office environment. Must have excellent computer skills, with heavy data entry. Hours M-F 9-5pm. Pay up to $20/hr. Only those who meet the qualifications will be considered.
Job Responsibility
Manage the front desk area of the Incubator, including greeting visitors, directing them to appropriate destinations and/or resources, and answering inquiries about our organization
Oversee the opening and closing procedures of the front desk
Handle phone communications, ensuring messages are relayed promptly
Maintain kitchen and marketing materials, ensuring areas are stocked and presentable
Manage mailroom operations, including sorting and distributing mail and packages
Schedule and maintain conference rooms, ensuring spaces are tidy and ready for use
Support coordination for staff weekly two-question reporting to CEO
Assist with event logistics, including room setup, cleanup, catering arrangements, and audiovisual equipment setup
Update electronic signage to promote events as per marketing department specifications at the front desk
Requirements
Excellent organizational and multitasking abilities
Strong communication and interpersonal skills
Proficient in using Microsoft office software, including OneDrive
Experience in customer service or reception, with a knack for creating a welcoming environment
Ability to handle emergency situations calmly and efficiently
Familiarity with AV equipment and setup
Demonstrated ability to stay organized, manage multiple priorities, and maintain attention to detail throughout the day
Strong verbal and written communication skills with a customer-focused and approachable demeanor
Previous experience in reception, front desk support, hospitality, or customer service roles
Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and OneDrive
Comfortable handling multi-line phone systems, administrative tasks, and basic data entry responsibilities
Ability to support a welcoming and detail-oriented office environment through strong interpersonal skills and sound judgment
Familiarity with setting up and troubleshooting basic audiovisual equipment for meetings or events
Nice to have
Prior experience in mailroom operations is a plus but not required
Experience with mail distribution or mailroom support is helpful, though not required