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We are looking for an organized and personable Front Desk Coordinator to join our team at a cosmetic plastic surgery center located in Monmouth County, New Jersey. This is a Contract to permanent position with the opportunity to transition into a long-term role offering a competitive salary and full benefits. The ideal candidate will play a pivotal role in creating a welcoming environment while efficiently managing front desk operations.
Job Responsibility:
Serve as the primary point of contact for patients and visitors, ensuring a detail-oriented and friendly experience
Manage a multi-line phone system to answer inbound calls and direct them to the appropriate department
Coordinate appointment scheduling and maintain an organized calendar for the practice
Provide concierge-level services by assisting patients with inquiries and ensuring their needs are met
Handle administrative tasks such as maintaining patient records and processing necessary paperwork
Collaborate with team members to support daily operations and uphold the practice’s standards
Maintain the cleanliness and organization of the front desk area
Assist with patient check-in and check-out procedures, ensuring accuracy and efficiency
Uphold confidentiality and compliance with HIPAA regulations
Represent the practice with attention to detail and maintain an appropriate appearance, adhering to the office attire guidelines
Requirements:
Previous experience in receptionist or front desk roles is required
Proficiency in handling multi-line phone systems and directing calls effectively
Strong organizational skills with the ability to manage schedules and appointments
Excellent communication and interpersonal skills to provide high-quality service
Familiarity with administrative tasks such as record-keeping and paperwork processing
Ability to maintain confidentiality and follow healthcare compliance standards
Detail-oriented demeanor and appearance, adhering to office dress codes
Nice to have:
Experience in a medical or cosmetic practice is a plus but not mandatory
What we offer:
competitive salary and full benefits
medical, vision, dental, and life and disability insurance